Nighttime Rental Operations Associate

2 weeks ago


Saint George, Utah, United States Budget Rent A Car Full time
Job Type

Full-time

Position Overview

Budget Rent A Car is seeking a dedicated Night Auditor to join our team. In this role, you will be responsible for managing customer transactions at our rental counter during the evening hours, ensuring a seamless experience for our clients.

Schedule

Your work schedule will include shifts on Friday, Saturday, and Sunday from 3 PM to 12 AM, along with two additional shifts during the week.

Benefits:

  • Competitive hourly wage paid bi-weekly
  • Attractive sales incentives
  • Paid time off, vacation, and holiday pay
  • Medical, dental, vision, disability, and life insurance available after 60 days of employment
  • Flexible Spending Account (FSA) options
  • Retirement plan (401k) with company matching
  • Opportunities for career advancement
  • Enhance your skill set through training

Key Responsibilities:

  • Assess customer rental requirements and promote upgrades to premium vehicles, highlighting optional features that enhance their experience
  • Clarify rental terms with customers to ensure they understand rates, return dates, optional charges, and additional services
  • Provide assistance with inquiries, directions, and local information
  • Address customer service challenges fairly to maintain loyalty
  • Deliver exceptional service in all customer interactions
  • Communicate effectively via phone in a friendly and supportive manner
  • Complete other assigned duties as needed to support business operations

Requirements:

  • Must be at least 18 years old and legally eligible to work in the United States
  • Possess a valid driver's license with no more than two moving violations in the past three years
  • Employment is contingent upon passing a comprehensive background check and drug screening
  • Availability to work weekends and holidays is essential
  • Strong verbal and written communication skills are required
  • High school diploma or G.E.D. is necessary
  • A minimum of one year of experience in customer service or sales is preferred

Compensation:

$15-$18/hr. plus incentives

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