Parts Advisor-Acura of Peabody
7 days ago
Acura of Peabody, part of the Lyon-Waugh Auto Group, is seeking a skilled and motivated individual to fill the role of Full-Time Parts Advisor. This position offers an exciting opportunity to work in a fast-paced retail environment and provide exceptional customer care to clients.
Estimated Salary Range$45,000 - $60,000 per year, plus a competitive commission plan.
Key Responsibilities- Lokup parts for service technicians, service advisors, and sales advisors.
- Assist retail customers over the phone, retail parts counter, and via email/parts websites.
- Taking phone orders from wholesale parts customers.
- Receiving parts from factory and outside vendors, unpacking, arranging, and placing items in bins and on shelves when needed.
- Stocking accessory displays and cleaning them when necessary.
- Processing Warranty parts and returning them to factory when needed.
- Scrapping Warranty parts not needed for returns when needed.
- Shipping out parts orders with local drivers, UPS, FedEx, and LTL freight carriers.
- Pulling and shipping back manufacture returns.
- Perpetual inventory.
- Automotive dealership parts or technician experience is preferred.
- Strong communication skills, including professional phone etiquette.
- Intermediate computer skills, including Excel.
- Ability to work well in a fast-paced multitasking environment.
- Self-motivated and results-driven with a positive team-player attitude.
- Must enjoy challenges and interacting with a variety of people and situations.
- Highly developed sense of integrity and commitment to customer satisfaction.
- DealerTrack knowledge is a plus but not required. Will train.
- Prior hazardous shipping experience is a plus but not required. Will train.
- Must be able to work in a close team environment as well as on your own.
- Experienced online sales a plus.
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Peabody, Massachusetts, United States Lyon Waugh Auto Group Full timeJob SummaryWe are seeking a dedicated and organized individual to fill the role of Full-Time Parts Advisor at Acura of Peabody. This position involves working closely with our service and sales teams to ensure seamless customer service.Main ResponsibilitiesLocate parts for service technicians, service advisors, and sales advisors.Provide assistance to retail...
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