Full Time Parts Advisor Position at Acura of Peabody

5 days ago


Peabody, Massachusetts, United States Lyon Waugh Auto Group Full time
Job Summary

We are seeking a dedicated and organized individual to fill the role of Full-Time Parts Advisor at Acura of Peabody. This position involves working closely with our service and sales teams to ensure seamless customer service.

Main Responsibilities
  • Locate parts for service technicians, service advisors, and sales advisors.
  • Provide assistance to retail customers over the phone, retail parts counter, and via email/parts websites.
  • Take phone orders from wholesale parts customers.
  • Receive and manage parts from factory and outside vendors.
  • Organize and stock accessory displays and clean them when necessary.
  • Process Warranty parts and return them to factory when needed.
  • Scrap Warranty parts not needed for returns when needed.
  • Ship out parts orders with local drivers, UPS, FedEx, and LTL freight carriers.
  • Pull and ship back manufacture returns.
  • Conduct perpetual inventory.
Requirements and Preferences
  • Automotive dealership parts or technician experience is highly valued.
  • Strong communication and interpersonal skills.
  • Intermediate computer skills, including Excel.
  • Ability to work effectively in a fast-paced environment.
  • Self-motivated and results-driven with a positive attitude.
  • Enjoy challenging situations and interacting with various individuals and scenarios.
  • High level of integrity and commitment to customer satisfaction.
  • Knowledge of DealerTrack is beneficial but not required.
  • Prior hazardous shipping experience is also beneficial but not required.
  • Must be able to collaborate in a team environment and work independently.
  • Online sales experience is advantageous.


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