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Wholesale Parts Sales Associate
2 months ago
Honda of North Hollywood is a family-owned dealership under new ownership, offering exciting opportunities for career advancement in the automotive industry.
About the Role- Assist customers at the retail and shop counter, as well as over the phone or online, providing an exceptional customer experience.
- Pull and fill orders, organize inventory, and stay up-to-date on new products and product updates.
- Communicate with internal teams, external vendors, and customers in a friendly, professional, and efficient manner.
- Inform customers of companion part requirements and specials, ensuring they are exposed to the full product line.
- Notify the Parts Manager of out-of-stock parts or shop materials that need attention.
- Locate out-of-stock parts from outside sources and submit emergency orders if necessary.
- Notify Service Advisors when special order parts are received.
- Follow up on back-ordered parts.
- Verify will-call and back-order files, as well as vendor returns and stock items not picked up, on a weekly basis.
- Assist outside sales representatives with their orders.
- Ensure all internal requests for parts are billed on service repair orders.
- Maintain organized records of repair orders, invoices, insurance estimates, and special order parts.
- Assist the Parts Manager in maintaining a lost sales tracking program.
- Bilingual Spanish preferred.
- Previous parts sales experience and a desire to continuously learn more.
- Full-time availability, with a minimum age requirement of 18 years old.
- A current, valid driver's license and a satisfactory Motor Vehicle Report (MVR).
- Excellent follow-up skills, with frequent communication of inventory and availability of parts.
- A professional appearance and work ethic.
- Excellent organizational skills.
- The ability to multi-task in a fast-paced environment.
- Sit and/or stand interchangeably throughout the day.
- Sit and/or stand for long periods at a time.
- Use hands, fingers, and arms continually, frequently, and throughout the day.
- Bend, crouch, crawl, stoop, and kneel continually, frequently, and throughout the day.
- Pick up, lift, and carry items that may exceed 50 pounds.
- A guaranteed hourly compensation of $18-$30, commensurate with experience.
- A supportive staff and team.
- Advancement opportunities.
- A 401(k) plan with a matching contribution.
- Paid Time Off and Holidays.
- Medical (HMO), Dental (PPO & HMO), and Vision benefits.
- Company Partner Discounts.
- A large inventory of parts.
Honda of North Hollywood is an Equal Opportunity Employer and does not discriminate against otherwise qualified applicants on the basis of race, color, religion, national origin, sex, age, gender identity, sexual orientation, veteran status, or on the basis of disability.
