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Certified Medical Assistant

2 months ago

New York, New York, United States Clover Health Full time
About Clover Health Home Care

Clover Health is transforming the landscape of health insurance with a focus on enhancing the well-being of individuals.

Our Clinical Team consists of dedicated professionals, including physicians, nurses, social workers, medical assistants, and behavioral health specialists, all committed to delivering in-home primary care and transitional care services. A primary objective of our program is to enhance palliative and supportive care services for members facing advanced illnesses.

The Certified Medical Assistant (CMA) plays a crucial role within the Patient Care Team (PCT), collaborating closely with the Provider both in-home and in other settings. The CMA and Provider work in tandem to ensure optimal care delivery and effective follow-up actions. The CMA operates under the direct supervision of the Provider at all times, adhering to licensure, privileges, and scope of practice regulations.

This position is field-based, requiring travel to patient residences. We are looking for Medical Assistants (CMAs) in various counties.

Key Responsibilities:

  • Assist the Provider in all aspects of patient care before, during, and after home visits, including post-visit office tasks.
  • Engage directly with patients during home visits, which includes:
    • Providing translation services or connecting with language assistance for patients and their families.
    • Gathering and documenting essential information such as demographics, care preferences, medication details, vital signs, and other data as directed by the Provider.
    • Conducting EKGs or other tests as permitted by the Provider.
    • Performing blood draws as instructed by the Provider.
    • Executing various clerical duties, including preparing patient charts for visits.
    • Conducting outreach to schedule home visits for Clover clinical programs.
    • Reviewing and obtaining patient signatures on necessary consent forms during initial and follow-up visits.
  • Remind the Provider of open quality gaps and priority items for in-home visits.
  • Coordinate care with other PCT members using EHR task management software.
  • Handle and prepare blood specimens for laboratory processing, including spinning blood in a vehicle centrifuge and updating patient EMR records as needed.
  • Transport the Provider to patient appointments, ensuring timely visits and managing logistics.
  • Maintain medical supplies for both the CMA and Provider as per practice standards.
  • Ensure the company vehicle is maintained according to the Company Fleet Management Policy.
  • Stay with the Provider throughout each visit.
  • Engage in ongoing professional development and self-improvement.
  • Exhibit flexibility in assignments within Clover's Clinical Programs based on the needs of members and the company.

Qualifications:

  • 0 to 1 year of relevant work experience, preferably in home care.
  • Certification as a Medical Assistant from an accredited program is required.
  • Basic Life Support (BLS) certification must be obtained within 30 days of hire.
  • Fluency in English and Spanish, both spoken and written, is required.
  • A valid driver's license is required.
  • Ability to commute to various locations as needed.
  • Strong organizational skills and the ability to manage multiple tasks efficiently.
  • High School Diploma or equivalent is required.
  • Basic computer proficiency is required; experience with EMR systems is preferred.
  • Excellent interpersonal skills with the ability to communicate effectively with patients and colleagues.
  • Proficient in taking vital signs, drawing blood, updating medical records, preparing patients for examinations, and performing basic laboratory tasks.
  • Comfortable with physical demands, including climbing stairs and carrying equipment.
  • Ability to work with a diverse patient population.

Benefits Overview:

  • Financial Well-Being: We offer a competitive hourly wage, performance-based bonuses, 401k matching, and regular salary reviews.
  • Physical Well-Being: Comprehensive medical, dental, and vision coverage is provided to support the health of our employees and their families.
  • Mental Well-Being: We prioritize mental health with initiatives like No-Meeting Fridays, access to mental health resources, and generous time-off policies.
  • Professional Development: We focus on developing our internal talent through learning programs, mentorship, and regular performance feedback.

Additional Perks:

  • Reimbursement for office setup expenses.
  • Monthly stipends for cell phone and internet use.
  • Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities.
  • Remote-first culture promoting collaboration with global teams.
  • Paid parental leave for all new parents.
  • And more.

About Clover: We are committed to transforming health insurance by leveraging data and human empathy to enhance member health. Our mission is to address the challenges within the healthcare system by empowering our clinical staff to provide personalized care.

At Clover, we prioritize our members' needs, and our success is measured by the quality of life we enhance. Our team is composed of passionate individuals with diverse expertise, working collaboratively to tackle the complexities of healthcare.

Diversity and Inclusion are fundamental to our success. We are an Equal Opportunity Employer, valuing employees with varied strengths, experiences, and backgrounds, all united by a commitment to improving lives.

#LI-ONSITE

We consider qualified applicants with arrest and conviction records in accordance with the San Francisco Fair Chance Ordinance. We are an E-Verify company.

A reasonable estimate of the base salary range for this role is $20 to $25 per hour, with final pay determined by factors such as internal equity, market data, and the applicant's qualifications.