Director of Academic Success

13 hours ago


Amherst, Massachusetts, United States InsideHigherEd Full time
About the Role

We are seeking a highly skilled and experienced Director of Advising & Academic Success to join our team at UMass Amherst. As a key member of our academic support services, you will play a critical role in developing and implementing advising interventions to support undergraduate students in achieving academic success.

Key Responsibilities
  • Develop and implement advising strategies to support students in advancing towards a major, establishing good academic standing, or achieving academic success.
  • Directly supervise the Assistant Director for Persistence and Retention, academic advisors within OASCP, and oversee advising within SPHHS.
  • Interpret policies, procedures, and clarify complex rules to support students, parents, faculty, and staff.
  • Develop materials and coordinate advisor training activities to enhance advising skills and knowledge.
  • Collaborate with the Assistant Dean to provide support for the SPHHS First Year Student Seminar Program.
  • Develop metrics to evaluate the quality and effectiveness of student academic and career advising programs, retention, staff, and special events.
Requirements
  • Master's Degree in Higher Education, Education, Counseling, Public Health, Health Sciences, or a related field.
  • Five (5) years of experience in higher education academic advising, regulations, procedures, and student support policies.
  • Strong computer skills and proficiency in the use of Microsoft Windows application software, SPIRE, and Student Success Collaborative (SSC).
  • High level of initiative, creativity, motivation, and ability to work independently and as part of a team.
  • Ability to work with confidential material and maintain student confidentiality at all times.
  • Demonstrated leadership skills that facilitate effective communication and interpersonal relationships with all constituents.
Preferred Qualifications
  • Master's Degree in Higher Education, Education, Counseling, Public Health, Health Sciences, or a related field.
Work Environment

This is a full-time position with a 37.5-hour workweek, Monday-Friday. Some nights and weekends may be required.

Salary Information

Level 28

PSU Hiring Ranges



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