Customer Account Resolution Representative

3 days ago


Saint Peters, Missouri, United States CarShield Full time

CarShield is seeking a skilled Customer Account Resolution Representative to help us resolve outstanding customer accounts.

Responsibilities include:

  • Handling inbound and outbound calls to collect payments from existing customers with past due accounts
  • Providing excellent customer service to resolve customer issues and bring accounts current
  • Collaborating with the Payment Processing Manager to achieve sales goals and resolve customer complaints

The salary range for this role is $17-$25/hour, depending on experience and performance.

As a valued member of our team, you can expect a competitive benefits package, including medical, dental, and vision insurance, 401k with employer match, paid time off after six months, and more.

To succeed in this role, you should possess strong communication and problem-solving skills, be able to multitask effectively, and have a minimum of two years' experience in a call center environment.



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