Account Resolution Representative

3 weeks ago


Saint Peters, Missouri, United States CarShield Full time

We're looking for a highly motivated Account Resolution Representative to join our Payment Processing / Collections team at CarShield. This role involves handling incoming and outgoing calls with customers to resolve account issues.

This position reports directly to the Payment Processing Manager and is responsible for:

  • Resolving account discrepancies with customers.
  • Making outbound calls to collect payments.
  • Other tasks as assigned.

The estimated annual salary for this role is approximately $35,000-$40,000, depending on experience. Benefits include group insurance, 401k with employer match, paid time off at 6 months, and more.

Requirements

To succeed as an Account Resolution Representative, you'll need:

  • Strong communication skills.
  • Ability to effectively multi-task.
  • 2+ years' experience in a call center environment, collections experience preferred - training provided.
  • Basic computer and typing skills.
  • Must be able to be licensed by the State of Missouri (application process and fee supported by company).


  • Saint Peters, Missouri, United States CarShield Full time

    CarShield is seeking a skilled Customer Account Resolution Representative to help us resolve outstanding customer accounts.Responsibilities include:Handling inbound and outbound calls to collect payments from existing customers with past due accountsProviding excellent customer service to resolve customer issues and bring accounts currentCollaborating with...


  • Saint Peters, Missouri, United States CarShield Full time

    About the RoleWe're seeking a highly motivated and detail-oriented individual to join our Customer Service team as a Call Center Representative. In this role, you'll be responsible for handling incoming calls from existing customers, resolving their issues, and providing top-notch service to drive customer satisfaction.Key AccountabilitiesResponding to...


  • Saint Charles, Missouri, United States Vantage Credit Union Full time

    Credit Resolution AnalystVantage Credit Union is seeking a skilled Credit Resolution Analyst to join our team. In this role, you will be responsible for preparing charge-off reports, processing account closures for negative shares, and balancing GLs and recoveries related to negative shares. You will also review system-generated reports, create reports, and...


  • Saint Charles, Missouri, United States Auto Repair Network Full time

    Job OverviewWe are seeking highly motivated and results-driven individuals to join our dynamic team as Collection Representatives. In this role, you will play a crucial part in coordinating debt repayments, providing guidance, and addressing customer inquiries. Your core responsibilities will include making outbound calls, assisting customers with payments...


  • Saint Peters, Missouri, United States Cellular Sales Full time

    We are seeking a highly motivated and enthusiastic sales professional to join our team as a Verizon Sales Consultant. As a key member of our organization, you will be responsible for developing new consumer and business accounts, providing outstanding customer service, and recommending changes in products and services.As a Cellular Sales representative, you...


  • Saint Peters, Missouri, United States Amgen Full time

    About Us">As a leading biotechnology company, Amgen remains committed to advancing science and improving people's lives. Our robust pipeline and differentiated products drive us to serve patients and employees alike.">Job Overview">The Senior Specialty Representative role requires a passionate individual who can leverage their background and experience to...


  • Saint Peters, Missouri, United States Planet Fitness Full time

    About the PositionWe are looking for a Customer Experience Representative to join our team at Planet Fitness. As a key member of our front desk team, you will be responsible for delivering exceptional customer service to our members, prospective members, and guests.The ideal candidate will have a strong background in customer service, excellent communication...


  • Saint Peters, Missouri, United States Planet Fitness Full time

    Company Overview">At Planet Fitness, we are dedicated to enhancing people's lives with an affordable, high-quality fitness experience. We believe that everyone deserves a supportive and non-intimidating environment to reach their fitness goals. SalaryThe hourly rate for this position is $14.00 per hour. Job DescriptionWe are seeking a highly motivated and...


  • Saint Peters, Missouri, United States Spectrum Full time

    Job Summary">Spectrum is seeking a highly motivated Sales and Account Manager to join our team. As a Business Development Representative, you will be responsible for connecting people and communities by offering best-in-class telecommunication services through door-to-door solicitation of new prospective customers.About the Role">This position requires a...


  • Saint Charles, Missouri, United States Evercare Protection Full time

    We're Arrears Resolution Agents at Evercare Protection & 4 Ever Home USA, dedicated to helping customers resolve payment arrears in a professional and courteous manner. In this challenging yet rewarding role, you will interact with customers, identify areas of concern, and develop personalized plans to bring accounts back up to date.We offer a supportive and...


  • Saint Peters, Missouri, United States CarShield Full time

    Key ResponsibilitiesAnswering inbound calls from existing customers.Assessing customer needs and developing a strategy for their retention.Building value in product by communicating services provided and customer savings.Maintaining a consistently positive attitude and customer-first approach to deliver stellar service to all customers.


  • Saint Peters, Missouri, United States Remedy Corporation Full time

    We are seeking a detail-oriented Customer Experience Evaluation Specialist to join our team on a contract basis.About the RoleIn this remote, work-from-home position, you will make outbound calls to various call centers, posing as a customer, to evaluate the performance of customer service representatives. You will grade the representative based on specific...


  • Saint Charles, Missouri, United States beBee Professionals Full time $30,000 - $50,000

    We are seeking a Key Account Representative to work in our Saint Charles location. This role offers a competitive salary and commission structure, with an estimated annual compensation of $43,000.Job Description:The ideal candidate will provide excellent customer service and assist customers with their purchases. Responsibilities include greeting customers,...


  • Saint Charles, Missouri, United States Radius Global Solutions LLC Full time

    Salary & BenefitsAs a full-time Financial Care Agent, you can expect an estimated annual salary of $45,000 - $60,000, depending on location and experience. Additionally, you will enjoy a range of benefits, including comprehensive health insurance, retirement plans, and opportunities for career growth and development.


  • Saint Peters, Missouri, United States St Charles Hyundai Full time

    Key AccountabilitiesCustomer Interaction: Respond quickly to client inquiries via email, scripts, and templates, ensuring timely resolution and escalating issues as necessary.Product Information: Provide clients with comprehensive product information and direct them to relevant dealership resources.Follow-up and Lead Generation: Follow up with potential...


  • Saint Peters, Missouri, United States Taco Bell - Jungerman Rd Full time

    About Our TeamTaco Bell - Jungerman Rd is a vibrant and diverse team dedicated to delivering exceptional customer experiences. We're passionate about serving delicious food, creating a welcoming atmosphere, and making a positive impact in our community.Our CultureWe value teamwork, accountability, and continuous improvementWe strive to provide outstanding...


  • Saint Charles, Missouri, United States Heartland Coca-Cola Bottling Company Full time

    Job OverviewWe are seeking an Account Development Specialist to join our team at Heartland Coca-Cola Bottling Company. As a Sales Representative, you will be responsible for taking face-to-face orders at accounts within an assigned geography. Your goal will be to develop strong relationships with customers by providing excellent customer service and timely...


  • Saint Peters, Missouri, United States Midas Hospitality Full time

    About the Job:">We are seeking a dynamic Front Desk Agent to join our team at the Courtyard hotel in St. Peters, MO.Job Responsibilities:">Guest Registration and Check-in/Check-outManage Room Assignments and Key DistributionAnswer Phone Inquiries and Respond to Guest ConcernsProcess Payments and Manage Guest AccountsMaintain Accurate Records of Room...


  • Saint Peters, Missouri, United States Planet Fitness Full time

    About the JobThe Member Services Representative will play a key role in creating a positive and engaging environment for our members. This includes greeting members, answering phone calls, checking members into the system, and facilitating updates to member accounts. If you have a passion for fitness and health, enjoy working with people, and are looking for...


  • Saint Peters, Missouri, United States I3 Broadband LLC Full time

    Job DescriptionI3 Broadband LLC is seeking a skilled Door-to-Door Broadband Sales Expert to join our dynamic sales team. This exciting role offers a unique blend of sales, marketing, and customer service challenges, perfect for individuals who thrive in fast-paced environments.Salary: $50,000 - $65,000 per annum, depending on experienceAbout the JobYou will...