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Healthcare Outreach Coordinator

2 months ago

Tampa, Florida, United States Mymaxdoc Full time
Job Summary

The Patient Service Sales Representative is a strategic part of the outreach team and will be part of our combined effort to talk to existing and prospective patients. Outreach will be over the phone and in person at times, to educate them on the unique benefits of becoming a patient at MAXHealth.

Key Responsibilities:
  • Take Inbound Calls from prospects who are interested in becoming new patients at MAXHealth. Be informed and able to convincingly articulate the unique benefits and value of making MAXHealth their primary healthcare provider.
  • Responsible for Outbound Calling efforts to Prospective Patients who we have met at community events or have responded to marketing activities in the past. Educate them on the benefits of becoming a MAXHealth patient and what makes us different.
  • Outbound follow-up to Existing Patients involves calling to assure they come in for their Preventative Care Visits and other Patient Outreach as designated.
  • Managing a pipeline, logging current call activity, and making sure you are following up with prospective patients when needed.
  • Working with the Field Outreach Team to schedule prospective patients to attend local community events including health fairs, presentations at senior centers, activities at churches and food pantries, and any other relevant events.
Requirements:
  • Relevant selling experience with establishing and maintaining relationships with business/vendor partners.
  • Detail-oriented and proficient in MS office (PowerPoint, Excel, Word, and Outlook); experience with CRM tools (Salesforce) preferred.
  • Ability to manage multiple priorities in a fast-paced work environment.
  • Experience in a role with base pay plus variable comp.
  • Effective written and verbal communication skills (e.g., pitch letters, outbound calls, effective one-on-one meetings, group presentations, etc.).
  • Positive attitude and the ability to attract patients with a warm, gentle disposition as it relates to our target market and their caregivers (e.g., ability to close sales without being perceived as pushy).
  • Bilingual is a plus.
  • Ability to travel locally/statewide.