Operations Manager

2 weeks ago


Houston, Minnesota, United States CloudKitchens Full time
{"title": "Associate Operations Manager", "subtitle": "Oversee Daily Operations at CloudKitchens Houston Facility", "content": "

At CloudKitchens, we're revolutionizing the way restaurants succeed in online food delivery. As an Associate Operations Manager at our Houston facility, you'll play a pivotal role in ensuring the smooth operation of our ghost kitchen.

Key Responsibilities:
  • Team Management: Lead and train a dedicated facility team, handling scheduling, training, and performance management.
  • Order Fulfillment: Manage a highly efficient order fulfillment process, delivering excellent customer service and ensuring timely delivery of orders.
  • Facility Maintenance: Conduct routine inspections and maintenance audits on HVAC units, refrigeration units, water heaters, and ice machines, with training and support from subject matter experts.
  • Health and Cleanliness: Manage a janitorial team, upholding cleaning and sanitation protocols, ensuring compliance with local health and safety regulations.
  • Customer Support: Serve as the primary point of contact for restaurant partners, building and maintaining trusting relationships, and solving any issues that arise.

We're looking for a highly organized and detail-oriented individual to join our team. If you're passionate about delivering exceptional customer service and ensuring the smooth operation of a fast-paced facility, we'd love to hear from you.

", "company": "CloudKitchens", "location": "Houston"}
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