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Office Operations Coordinator

2 months ago

Syracuse, New York, United States Acro Service Corp Full time
Position Overview

The Branch Coordinator plays a vital role in ensuring the smooth operation of the office and supporting the Sales team in various administrative tasks. This position requires strong organizational skills and the ability to communicate effectively with patients and team members.

Key Responsibilities
  • Reception Services: Serve as the first point of contact for patients, managing both telephone and in-person inquiries.
  • Documentation Management: Assist the Sales team in completing necessary documentation for patient services.
  • Data Processing: Perform essential processing duties, including working with intakes and reviewing customer information to facilitate service delivery.
  • Post-Delivery Support: Confirm work orders and handle data entry tasks efficiently.
  • Patient Education: Assist in coordinating educational classes for patients, ensuring all paperwork and instructions are prepared accurately.
  • Equipment Management: Conduct downloads and functional tests on respiratory devices as required.
  • Administrative Support: Handle various administrative tasks such as scanning, filing, and faxing records.
  • Inventory Management: Order office supplies and maintain inventory levels.
  • Customer Satisfaction: Conduct follow-up calls to ensure patient satisfaction and address any concerns.
Qualifications

A high school diploma or GED is required, along with a minimum of 2 years of experience in an office-related role. Strong attention to detail and the ability to manage multiple tasks are essential for success in this position.