Bilingual Mortgage Coordinator
4 weeks ago
We are looking for a highly motivated and detail-oriented individual to join our team as a Bilingual Mortgage Assistant.
The successful candidate will be responsible for assisting clients with mortgage application processes, ensuring documentation is complete and accurate. They will also communicate clearly and effectively in both English and [second language] to address client questions and concerns.
Salary: The annual salary for this position is estimated to be between $45,000 and $55,000, depending on experience.
Responsibilities:
- Assist clients with mortgage application processes, ensuring documentation is complete and accurate.
- Communicate clearly and effectively in both English and [second language] to address client questions and concerns.
- Maintain up-to-date records and manage client files with confidentiality and precision.
- Coordinate with internal departments and external partners to streamline the mortgage process.
- Educate clients on mortgage options and guide them through the steps to homeownership.
- Provide administrative support to the mortgage team, including scheduling and correspondence.
Requirements:
- Fluent in English and [second language]; proficiency in Spanish is highly preferred.
- Previous experience in mortgage services, financial assistance, or customer service is required.
- Strong organizational skills and attention to detail.
- Excellent communication and interpersonal skills, with the ability to empathize with clients from diverse backgrounds.
- Proficient in Microsoft Office Suite and comfortable learning new software.
- Passionate about helping underserved communities achieve their financial goals.
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