Current jobs related to Client Services Representative - Addison, Texas - Pacific Premier Bank

  • Client Services Representative

    1 month ago

    Addison, Texas, United States Pacific Premier Bank Full time

    Job SummaryWe are seeking a highly skilled Client Services Specialist to join our team at Pacific Premier Bank. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers and internal stakeholders.Key ResponsibilitiesProvide timely and effective resolution to customer inquiries and concerns via...

  • Customer Service Representative

    3 weeks ago

    Addison, Texas, United States Stellantis Financial Services US Full time

    Customer Care RepresentativeStellantis Financial Services (SFS) is a leading provider of financial services to the automotive industry. We are seeking a highly skilled Customer Care Representative to join our team.Job SummaryThe Customer Care Representative is responsible for handling a high volume of incoming customer service calls and responding to various...

  • Customer Service Representative

    1 week ago

    Addison, Texas, United States National Life Group Full time

    Customer Service Representative Job DescriptionAt National Life Group, we're seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients across America. You will empower customers by providing information, helping to solve important...

  • Customer Service Representative

    2 weeks ago

    Addison, Texas, United States PrideStaff Full time

    Job Title: Contact Center RepresentativeAre you looking for a challenging role in a fast-paced environment? Our client, a leading insurance company, is seeking a highly motivated and organized Contact Center Representative to join their team.Job Summary:The Contact Center Representative will be responsible for providing exceptional customer service to...

  • Customer Service Representative

    1 month ago

    Addison, Texas, United States PrideStaff Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at PrideStaff. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key...

  • Customer Service Representative

    2 weeks ago

    Addison, Texas, United States PrideStaff Full time

    Lead Customer Service RepresentativeWe are seeking a highly motivated and energetic Bilingual Customer Service Representative to join our team at PrideStaff in Addison. As a key member of our Contact Center, you will play a vital role in providing exceptional customer service to our clients.Key Responsibilities:Manage large volumes of inbound and outbound...

  • Bilingual Customer Service Representative

    4 weeks ago

    Addison, Texas, United States PrideStaff Full time

    Job Title: Bilingual Contact Center RepresentativeWe are seeking a highly skilled and motivated Bilingual Contact Center Representative to join our team. As a Bilingual Contact Center Representative, you will be responsible for providing exceptional customer service to our clients in a fast-paced and dynamic environment.Key Responsibilities:Manage large...

  • Customer Service Representative

    2 weeks ago

    Addison, Texas, United States Stellantis Financial Services US Full time

    Customer Care RepresentativeStellantis Financial Services (SFC) is a leading captive finance company for a global automaker and mobility provider. Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years.Key Responsibilities:Resolve customer complaints...

  • Bilingual Customer Service Representative

    6 days ago

    Addison, Texas, United States PrideStaff Full time

    Bilingual Customer Service RepresentativeAre you looking for a dynamic work environment? Our Addison client is seeking a professional Bilingual Customer Service Representative to join their team in the Contact Center and New Business Department. In this role, you will work directly with future and current Independent Agents to ensure compliance with their...

  • Client Service Associate

    1 month ago

    Addison, Texas, United States BankTalent HQ Full time

    Client Service AssociateAt BankTalent HQ, we're committed to delivering exceptional customer experiences. As a Client Service Associate, you'll play a vital role in providing top-notch service to our clients and customers at our financial centers.Key Responsibilities:Process financial transactions accurately and efficiently, maintaining a high level of...

  • Director of Client Services

    2 weeks ago

    Addison, Texas, United States G.A. Rogers & Associates Full time

    Director of Account ManagementG.A. Rogers & Associates is seeking a seasoned leader to spearhead our account management efforts. As a key member of our team, you will be responsible for developing and implementing strategies to drive client retention and growth.Key Responsibilities:Develop and lead high-performing account management teams to deliver...

  • Client Services Coordinator

    4 weeks ago

    Addison, Texas, United States CheckSammy Full time

    Job Title: Client Services CoordinatorAt CheckSammy, we're revolutionizing the future of waste, recycling, and sustainability. We're seeking a highly skilled Client Services Coordinator to join our team.Job Summary:The Client Services Coordinator will play a critical role in assisting with bids, sourcing vendors, and managing vendor relationships. This...

  • Client Services Coordinator

    2 weeks ago

    Addison, Texas, United States CheckSammy Full time

    Job Title: Client Services CoordinatorAt CheckSammy, we are seeking a highly organized and detail-oriented Client Services Coordinator to join our team. As a key member of our operations team, you will play a critical role in assisting with bids, vendor management, and client support.Key Responsibilities:Assist with bid preparation and vendor researchManage...

  • Client Services Coordinator

    2 weeks ago

    Addison, Texas, United States CheckSammy Full time

    Job Title: Client Services CoordinatorAt CheckSammy, we are seeking a highly organized and detail-oriented Client Services Coordinator to join our team. As a key member of our operations team, you will play a critical role in assisting with bids, sourcing vendors, and managing vendor relationships.Key Responsibilities:Source and register vendorsQuote and...

  • Customer Service Representative

    2 weeks ago

    Addison, Texas, United States Horace Mann Full time

    Customer Service RepresentativeHorace Mann is seeking a skilled Customer Service Representative to join our team in Addison, TX. As a Customer Service Representative, you will be responsible for delivering exceptional customer service to our educators while answering incoming calls. Key Responsibilities:Answer incoming customer calls and resolve issues in a...

  • Customer Service Representative

    2 weeks ago

    Addison, Texas, United States Horace Mann Full time

    Customer Service Representative Job DescriptionHorace Mann is seeking a Customer Service Representative to join our team in Addison, TX. As a Customer Service Representative, you will be responsible for delivering exceptional customer service to our educators, answering incoming calls, and resolving customer service issues in a timely and professional...

  • Customer Service Representative

    2 weeks ago

    Addison, Texas, United States Poo~Pourri Full time

    Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Poo~Pourri. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring their satisfaction.Key Responsibilities:Respond to customer...

  • Customer Service Representative

    2 weeks ago

    Addison, Texas, United States Poo~Pourri Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Poo~Pourri. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues in a timely and professional manner, and ensuring that our...

  • Customer Service and Sales Representative

    2 weeks ago

    Addison, Texas, United States Matthew Green Insurance Agency INC Full time

    Job Title: Customer Service and Sales RepresentativeJob Description:At Matthew Green Insurance Agency INC, we are seeking a detail-oriented and professional individual to join our team as a Part-Time CSSR. As our customers' first point of contact, you will be responsible for answering multiple phone lines, providing customer service, greeting office...

  • Customer Service Representative

    1 week ago

    Addison, Texas, United States Crunch Fitness Full time

    Key Responsibilities:As a Customer Service Representative at Crunch Fitness, you will be responsible for providing exceptional service to our members and guests. This includes greeting members and guests with a smile, checking them in according to company procedures, and facilitating any messages on our club software. You will also be responsible for...

Client Services Representative

2 months ago

Addison, Texas, United States Pacific Premier Bank Full time


The Client Support Associate plays a crucial role in delivering comprehensive professional, technical, and general assistance to both customers and bank personnel.

This position is dedicated to ensuring outstanding service for Premier Property Pay portal users as well as internal banking teams.


KEY RESPONSIBILITIES

Provide technical support, assistance, and troubleshooting for Premier Property Pay users, addressing various inquiries such as account questions, login help, payment investigations, and password resets across multiple systems.

Deliver exceptional customer service through phone and email communication by taking ownership of each customer inquiry, ensuring prompt and effective resolutions.

Make informed decisions on behalf of customers swiftly and professionally, utilizing knowledgeable support to enhance efficiency.

Prioritize tasks effectively to maintain operational efficiency.

Follow up on all outstanding customer inquiries daily, diligently tracking all activities within the department's ticketing system.

Collaborate with bank vendors as necessary to resolve customer issues.

Work closely with the TM System & Integration team and Information Technology to address data transmission challenges.

Assist in the setup and maintenance of the Premier Property Pay Portal Division.

Support Client Support Specialists with various tasks, including transaction and payment research, collection of Account Agreements, document retrieval, service ticket responses, and other assigned duties.

Adhere to bank policies, regulations, and the BSA/AML Program relevant to your responsibilities. This includes completing compliance training and following internal procedures; reporting any known compliance violations, laws, or regulations, as well as any suspicious customer or account activities.

Perform additional duties as assigned.


QUALIFICATIONS
1-2 years of banking experience, particularly in customer service, is required.

A reasonable estimate of the minimum and maximum base salary for this position ranges from $15.72 to $23.58. Actual compensation may vary based on factors such as location, experience, and performance.

A discretionary bonus and/or business line incentive may be available, along with medical and other benefits, depending on the position.


#LI-Onsite
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

#J-18808-Ljbffr