Resident Support Coordinator

2 weeks ago


New York, United States Institute for Comm Living Full time
Job Overview

POSITION SUMMARY: The Resident Support Coordinator will play a crucial role in orchestrating thorough service planning and evaluation activities, ensuring the effective execution of service plans, and delivering targeted advocacy and linkage services for residents. This position involves close collaboration with residents and program personnel to develop individualized service plans that address the unique needs of each resident.

KEY RESPONSIBILITIES:

  • Facilitate the orientation process for new residents and clarify the range of available services.
  • Gather and document assessment data, including the strengths and needs of residents.
  • Work in partnership with residents to design and uphold service plans.
  • Guide residents in essential daily living skills and provide supportive counseling.
  • Compile resource information and assist residents in achieving their service plan objectives.
  • Offer crisis intervention, transportation support, and aid in vocational training.
  • Conduct routine inspections, complete incident documentation, and review service plans regularly.
  • Maintain precise case records for each resident and participate in meetings and training sessions.
  • Implement emergency protocols as necessary and uphold required certifications.

EDUCATIONAL AND EXPERIENCE REQUIREMENTS:

A bachelor's degree in a relevant field with a minimum of one year of experience in case management, or an associate's degree with three years of case management experience, or a high school diploma/GED accompanied by three years of experience in providing direct services to individuals with mental health challenges or those experiencing homelessness.



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