Senior IT Support Specialist

2 weeks ago


Palo Alto, California, United States Specialized Recruiting Group Full time
Position Overview

We are seeking a highly skilled Senior IT Support Specialist to oversee local IT operations within a prestigious legal firm. This role is pivotal in ensuring a seamless technology experience for attorneys, staff, and clients.

Key Responsibilities
  • Lead and manage local IT functions, ensuring optimal performance of technology solutions.
  • Provide exceptional technical support and troubleshooting for end-user devices and applications.
  • Collaborate with Infrastructure, Applications, and Service Management teams to enhance service delivery.
  • Maintain and support office technology, including network appliances and audiovisual systems.
Qualifications

The ideal candidate will possess:

  • A minimum of 5 years of experience in IT support, preferably within a professional services environment.
  • Strong technical expertise in a variety of technology solutions.
  • Excellent communication skills and a commitment to customer service.
Work Environment

This position requires on-site presence, with standard working hours and opportunities for overtime. The role is designed for those who thrive in a dynamic and collaborative atmosphere.



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