Event Staff

2 weeks ago


Las Cruces, New Mexico, United States Oak View Group Full time
{"title": "Guest Services Event Staff", "description": "Overview

We are seeking a highly motivated and customer-focused individual to join our Guest Services team as an Event Staff member. As a key member of our team, you will play a vital role in ensuring our guests have an exceptional experience at our arena.

Responsibilities
  • Prepare the assigned section for guests, including wiping down seats and reporting any issues to a supervisor.
  • Welcome guests with a great smile and helpful attitude when gates open.
  • Scan event tickets to ensure the proper ticket is being used to gain entry.
  • Assist guests in locating their ticketed seats.
  • Monitor the assigned area for issues and opportunities to make lasting memories for our fans.
  • Respond to guest concerns and complaints promptly and in a professional manner.
  • Enforce all building policies and procedures to ensure a safe environment for all guests.
  • Manage foot traffic flow of large crowds.
  • Check identification of guests to verify age requirements for purchase of alcohol.
Qualifications
  • Experience in a hospitality or entertainment environment is preferred.
  • You must love working with and helping people.
  • Ability to stand for long periods of time.
  • You must be able to maintain a positive attitude while handling difficult situations.
  • Flexible schedule: Availability to work most home basketball games. Weekend availability is needed.
Vaccination Statement

We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada, we highly encourage our employees to continue to get vaccinated and boosted against COVID-19. Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.

", "lang_code": "en-US"}
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