Field Care Coordinator

4 weeks ago


Renton, Washington, United States One Medical Full time
About Us

One Medical is a pioneering healthcare organization that is revolutionizing the way people receive medical care. Our mission is to provide high-quality, patient-centered care that is accessible, affordable, and enjoyable. We are committed to transforming the healthcare experience for everyone involved, from patients and providers to employers and health networks.

The Opportunity

We are seeking a Field Care Coordinator to join our High Risk team. This role will involve working with patients in their homes to facilitate telehealth visits with our providers. As a Field Care Coordinator, you will be responsible for building trust and rapport with patients, conducting clinical assessments, and documenting medications and care plans. You will also assist patients and their families in navigating community resources and accessing necessary services.

Key Responsibilities:
  • Facilitate telehealth visits in patients' homes using technology to ensure providers have a complete view of the living situation.
  • Conduct standard patient assessments and documentation to facilitate complete visits by treating providers.
  • Perform clinical duties, including providing best-in-class telehealth setup services, conducting health status screenings, and collecting non-blood specimens.
  • Coordinate care with patients, families, and outside care teams, connecting patients to community resources and services.
  • Assist patients and families in navigating technology to coordinate care with their care teams.
Requirements:
  • At least 1 year of experience working in home-based healthcare services or senior living care settings or Emergency Medical Technician (EMT) experience.
  • Certified Medical Assistant (MA) and Basic Life Support (BLS) preferred or ability to obtain certification within 6 months of hire required.
  • Strong written and verbal communication skills; Spanish speaking is a plus.
  • A proven track record of persisting through change, demonstrating a forward-thinking perspective when under pressure, and consistently stepping up to take action on challenges.
  • A proven ability to build rapport and trust with patients or customers, while delivering individualized, human-centered, customer-focused care.
What We Offer:
  • Competitive hourly rate of $26.75 to $27.75.
  • Opportunity to work with a pioneering healthcare organization that is transforming the way people receive medical care.
  • Chance to make a meaningful impact on patients' lives and contribute to the growth and success of our organization.


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