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Application Support Specialist

2 months ago

Tampa, Florida, United States Axelon Full time

Join Axelon as an Application Support Specialist

We are a prominent financial institution seeking a talented individual to provide exceptional support for our critical application systems. This is a contract position that offers the chance to work within a vibrant team focused on delivering top-notch technical assistance and resolving issues efficiently.


Key Responsibilities:
  • Deliver expert technical support and troubleshooting for essential application systems.
  • Engage with various stakeholders and collaborate with cross-functional teams.

Skills and Experience:
  • Minimum of 8 years in application support roles.
  • Expertise in Incident Management, job monitoring, and Root Cause Analysis.
  • Experience with ETL tools, preferably Ab Initio.
  • Proficient in Unix operating systems.
  • Strong skills in SQL and PL/SQL for effective data analysis and troubleshooting.
  • Familiarity with IT Service Management platforms such as ServiceNow or Jira.
  • Over 5 years of experience with Oracle Financials Cloud, particularly in General Ledger or Accounting Hub Cloud Services.
  • Knowledge of Oracle reporting tools, including Oracle Financial Reporting and Oracle Transactional Business Intelligence (OTBI).

Requirements:
  • A stable internet connection and access to a computer, along with an Android or iPhone for remote work capabilities.
  • Willingness to be present in the office as required by the team.
  • Participation in video or face-to-face interviews is mandatory prior to acceptance of an offer.

If you possess a proactive approach to problem-solving and a robust technical foundation, this position is an excellent opportunity to demonstrate your expertise and contribute to significant projects. Join us in fostering innovation within a collaborative setting.