Account Executive, Membership Service Specialist

4 days ago


Rockford, Illinois, United States AEG Full time

Job Summary

AEG is seeking a highly motivated and experienced Account Executive, Membership Service to join our team. As a key member of our sales and customer service team, you will be responsible for managing a book of season ticket member accounts, providing exceptional customer service, and contributing to annual renewal and retention strategic planning.

Key Responsibilities:

  • Account Management: Directly manage a book of season ticket member accounts, including day-to-day customer communication to provide necessary solutions for customer service needs.
  • Renewal and Retention Strategies: Contribute to annual renewal and retention strategic planning and timelines to increase season ticket member renewal and engagement.
  • Customer Service: Staff the season ticket member service counter and carry out season ticket member engagement and fan experiences at all home games.
  • Sales and Outreach: Collaborate with sales team to identify and formulate impactful outreach initiatives to meet and exceed customer expectations and generate revenue through upsells, referrals, and growth of the membership base.
  • Event Planning: Plan and execute year-round season ticket member events and experiences.
  • Collaboration: Collaborate with Chicago Blackhawks renewal and retention team to implement efficiencies, best practices, and shared resources.

Qualifications and Requirements:

  • Education: Bachelor's degree in business or a related field.
  • Experience: One or more years of professional service or selling experience.
  • Skills: Ability to engage and interact with current and prospective clients and fans, problem-solving skills, and excellent customer service skills.
  • Personal Qualities: Desire to work in a fast-paced, fun environment, ability to foster a positive team culture, and strong verbal and written communication skills.
  • Technical Skills: Proficient in ticketing systems, Microsoft Office Suite, and other computer skills required.

AEG is an Equal Opportunity Employer



  • Rockford, Illinois, United States teamworkonline Full time

    Department: Ticket Sales & RetentionReports to: Manager, Membership Service & Retention Position DescriptionOpportunity awaits with this unique experience to rebuild and transform a long-term AHL franchise and grow the sport of hockey in Illinois The Rockford IceHogs, the AHL affiliate of the Chicago Blackhawks are now being operated by Chicago Blackhawks...


  • Rockford, Illinois, United States AEG Full time

    About the RoleThe Account Executive, Membership Service & Retention, is a full-time position that requires a highly energetic and self-motivated individual. The successful candidate will work with the Membership Service & Retention Team to fulfill annual renewal and retention strategies while providing superior customer support for Rockford IceHogs season...


  • Rockford, Illinois, United States AEG Full time

    About the RoleThe Account Executive, Membership Service & Retention is a full-time position that requires a highly energetic and self-motivated individual. The successful candidate will work with the Membership Service & Retention Team to fulfill annual renewal and retention strategies while providing superior customer support for Rockford IceHogs season...


  • Rockford, Illinois, United States Chicago Blackhawks Full time

    Job Title: Membership Service Account ManagerReports to: Manager, Membership Service & RetentionThe Membership Service Account Manager is a full-time position that requires a highly energetic and self-motivated individual. The successful candidate will work with the Membership Service & Retention Team to fulfill annual renewal and retention strategies while...


  • Rockford, Illinois, United States AEG Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Membership Sales Representative to join our team at AEG. As a key member of our sales team, you will be responsible for managing a book of season ticket member accounts, providing exceptional customer service, and contributing to annual renewal and retention strategies.Key...


  • Rockford, Illinois, United States Nexstar Media Group Full time

    FOX 39 and WTVO are expanding our sales teams in Rockford, Ill. Come join the team with the fastest-growing news, more original content, and number one weather team in the region.This position isn't for everybody. To be successful, you must fully embrace our consultative approach that uses a multi-media strategy to help our clients grow their...


  • Rockford, Illinois, United States Quest Diagnostics Full time

    Job SummaryWe are seeking a highly motivated and experienced Diagnostic Sales Professional to join our team at Quest Diagnostics. As a Physician Account Executive, you will be responsible for growing current business and targeting new opportunities to drive sales growth in diagnostics.Key ResponsibilitiesDevelop and execute sales strategies to drive revenue...


  • Rockford, Illinois, United States Sapphire Ventures Full time

    We are seeking a highly skilled Accounting Specialist to support our team at Sapphire Ventures in organizing our financial operations. The ideal candidate will have professional experience in office organization and accounting, ideally in a financial services company or a similar industry.Key Responsibilities:Manage our financial records and notarial...


  • Rockford, Illinois, United States AEG Full time

    About the RoleThe Rockford IceHogs is seeking a highly motivated and results-driven Account Executive to join our Business Development Department. As a key member of our team, you will be responsible for developing and maintaining relationships with external and internal customers to drive ticket sales and revenue growth.Key ResponsibilitiesSales and Revenue...


  • Rockford, Illinois, United States Rockford Ball Screw Company Full time

    Job OverviewOBJECTIVE OF THE ROLE:The objective of this role is to assist current clients with product choices while driving new sales by actively pursuing leads generated through the Customer Relationship Management System for both Rockford Ball Screw and Rockford Linear Motion.KEY RESPONSIBILITIES:Oversee new and ongoing customer projects and participate...


  • Rockford, Illinois, United States Chicago Blackhawks Full time

    About the RoleThe Rockford IceHogs, a premier organization and primary development affiliate of the Chicago Blackhawks, is seeking a highly motivated and results-driven Account Executive to join our Business Development Department. As a key member of our team, you will be responsible for developing, maintaining, and increasing ticket sales for the Rockford...


  • Rockford, Illinois, United States H&R Block Full time

    Job OverviewWe are seeking a highly skilled Accounting Specialist to join our team at H&R Block. As a key member of our financial services team, you will be responsible for providing bookkeeping and payroll services to our small business clients.Key ResponsibilitiesFinancial Transaction Management: Assist clients with accurate and timely recording of...


  • Rockford, Illinois, United States Ingersoll Machine Tools Inc Full time

    Job OverviewDepartment: ServiceReports to: Service ManagerIngersoll is a prominent innovator in the field of advanced machinery, catering to the aerospace, transportation, energy, and various heavy industries. We are recognized for producing the largest automated composite placement, metal removal, and 3D printing machinery globally.Position Summary:The...


  • Rockford, Illinois, United States Chicago Blackhawks Full time

    Job SummaryThe Account Executive, Membership Service & Retention, is a full-time position that requires a highly energetic and self-motivated individual. The successful candidate will work with the Membership Service & Retention Team to fulfill annual renewal and retention strategies while providing superior customer support for Rockford IceHogs season...


  • Rockford, Illinois, United States Fastenal Full time

    About the Role:We are seeking a highly motivated and customer-focused Account Specialist to join our team at Fastenal. As an Account Specialist, you will be responsible for developing and executing a sales plan in a local territory to reach and exceed sales goals.Key Responsibilities:Develop and execute a sales plan to meet and exceed sales goalsSupport the...


  • Rockford, Illinois, United States Pacific Advisory Service Full time

    Japanese Bilingual Purchasing SpecialistPacific Advisory Service is in search of a Japanese Bilingual Purchasing Specialist. This role is essential for sourcing supplies for the organization, negotiating procurement contracts, ensuring compliance with specifications, and overseeing inventory management.Key Responsibilities:Engage in external sales and...


  • Rockford, Illinois, United States Pacific Advisory Service Full time

    Japanese Bilingual Purchasing SpecialistPacific Advisory Service is in search of a Japanese Bilingual Purchasing Specialist. This role is essential for sourcing essential supplies for the organization, negotiating procurement contracts, ensuring compliance with specifications, and overseeing inventory management.Key Responsibilities: Engage in external sales...


  • Rockford, Illinois, United States Pacific Advisory Service Full time

    Japanese Bilingual Purchasing SpecialistPacific Advisory Service is looking for a Japanese Bilingual Purchasing Specialist. This role involves sourcing essential supplies for the organization, negotiating procurement contracts, ensuring that materials comply with required specifications, and overseeing inventory management.Key Responsibilities:Engage in...


  • Rockford, Illinois, United States Advantage Nursing Service Full time

    Job Summary: We are seeking a skilled Nursing Care Specialist to join our team at Advantage Nursing Services. As a Nursing Care Specialist, you will provide high-quality patient care in the comfort of their own homes.Responsibilities:Provide one-on-one patient care and support.Implement nursing care plans in accordance with physician orders.Monitor patient...


  • Rockford, Illinois, United States Gpac Full time

    Job SummaryWe are seeking an experienced Employee Benefits Account Executive to join our team at GPAC. As a key member of our insurance team, you will be responsible for providing expert advice and guidance to clients on employee benefits and health insurance plans.Key ResponsibilitiesBenefits Analysis and Planning: Conduct thorough analysis of client...