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Sales and Customer Service Representative

2 months ago

Rockford, Illinois, United States Fastenal Full time

About the Role:

We are seeking a highly motivated and customer-focused Account Specialist to join our team at Fastenal. As an Account Specialist, you will be responsible for developing and executing a sales plan in a local territory to reach and exceed sales goals.

Key Responsibilities:

  • Develop and execute a sales plan to meet and exceed sales goals
  • Support the day-to-day needs of key accounts
  • Work directly with key accounts to understand their needs and provide solutions
  • Grow and maintain an assigned book of business
  • Perform other duties as needed to ensure branch success

Requirements:

  • Possess a current full valid driver's license and a clean driving record
  • Possess or be working towards a degree in Business or Marketing, or have related industry experience and knowledge of the local market
  • Excellent written and oral communication skills
  • Proficient in Microsoft Office Suite
  • Strong organization, planning, and prioritizing abilities
  • Strong problem-solving, deductive reasoning, and decision-making skills
  • Highly motivated, self-directed, and customer service-oriented
  • Ability to learn and perform multiple tasks in a fast-paced environment
  • Ability to work independently and as part of a team
  • Ability to lift, slide, carry, and lower packages that typically weigh 25-50 pounds and may weigh up to 75 pounds

Training and Development:

At Fastenal, we are committed to providing our employees with the training and development opportunities they need to succeed in their roles and advance within the company. Our training program includes on-the-job, online, instructor-led classroom, and virtual trainings that will equip you with the knowledge, skills, and strategies to be successful in your role and grow with the company.

About Fastenal:

Fastenal is a Fortune 500 company that has grown from a single branch to over 3,000 servicing locations across the world. We are committed to training, promoting from within, and creating opportunities for our employees. If you have an entrepreneurial spirit and are looking to make your mark as part of an elite growth company, you won't find a better fit than Fastenal.