Front Office Team Member

4 weeks ago


Arlington, Texas, United States Cassandra Brown-English - State Farm Agency Full time
Job Title: Front Office Team Member

We are seeking a highly motivated and customer-focused Front Office Team Member to join our team at Cassandra Brown-English - State Farm Agency.

Job Summary:

The Front Office Team Member will be responsible for providing exceptional customer service, responding to customer inquiries, and maintaining high customer satisfaction. The ideal candidate will have a strong attitude, excellent communication skills, and a passion for helping others.

Responsibilities:
  • Provide product and service information to customers
  • Manage incoming calls and respond to customer inquiries
  • Handle customer complaints and provide solutions
  • Keep records of customer interactions and process customer accounts
Requirements:
  • Ability to obtain Property and Casualty insurance license
  • Strong phone handling skills and active listening
  • Comfortable making outbound calls
  • Excellent communication and presentation skills
  • Ability to multi-task and manage time effectively
What We Offer:
  • Competitive base pay and bonus structure
  • Paid time off and vacation days
  • Valuable experience and growth opportunities

This is an exciting opportunity to join a dynamic team and contribute to the success of Cassandra Brown-English - State Farm Agency. If you are a motivated and customer-focused individual with a passion for helping others, we encourage you to apply.



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