Customer Service Order Coordinator

2 weeks ago


Northridge, California, United States Ganahl Lumber Full time
Job Summary

The Order Puller is responsible for receiving and processing incoming and outgoing orders for materials and merchandise to satisfy customer requests. This role requires attention to detail, effective communication, and a strong work ethic.

Key Responsibilities
  • Verify customer and order information for accuracy and completeness
  • Receive and respond to customer orders in a timely manner
  • Review orders for completeness and forward incomplete orders for further processing
  • Recommend merchandise or services to meet customer needs
  • Inspect outgoing work for compliance with customer specifications
  • Check inventory system for availability of requested merchandise
  • Notify departments when supplies are low or orders would deplete available supplies
  • File copies of orders received or post orders on records as required
Requirements
  • High school diploma or equivalent
  • 6 months of related experience preferred
  • Ability to read, write, understand, and relay written and verbal instructions
  • Ability to operate various hand and power tools and material handling equipment
  • Ability to lift/carry up to 75 pounds regularly
  • Ability to push/pull up to 75 pounds regularly
Working Conditions

This position requires frequent standing, walking, and sitting while working indoors or outdoors. Must be in adequate physical condition to perform requirements safely according to company, local, state, and federal regulations and requirements.



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