Customer Service Order Puller

1 week ago


Northridge, California, United States Ganahl Lumber Full time
Job Summary:

The Order Puller is responsible for receiving and processing incoming and outgoing orders for materials and merchandise to satisfy customer requests. This role requires attention to detail, excellent communication skills, and the ability to work efficiently in a fast-paced environment.

Key Responsibilities:
  • Verify customer and order information for accuracy and completeness
  • Receive and respond to customer orders in a timely manner
  • Review orders for completeness and forward incomplete orders for further processing
  • Recommend merchandise or services that meet customer needs
  • Inspect outgoing work for compliance with customer specifications
  • Check inventory system to determine availability of requested merchandise
  • Notify appropriate departments when supplies are low or when orders would deplete available supplies
  • File copies of orders received or post orders on records as required
Requirements:
  • High school diploma or equivalent
  • 6 months of related experience preferred
  • Ability to read, write, understand, and relay written and verbal instructions
  • Ability to operate various hand and power tools when needed
  • Ability to operate various types of material handling equipment including hand trucks, pallet jacks, and forklifts when needed
Physical Requirements:

This position requires frequent standing, walking, sitting, while working either indoors or outdoors. Must be in adequate physical condition to perform requirements such as mental, physical and manual dexterity, hand/grip strength, depth perception and any other physical attributes that enable the employee to perform the job safely according to all Company, Local, State, and Federal regulations and requirements.

Ability to lift/carry up to 75 pounds regularly. Ability to push/pull up to 75 pounds regularly. Must wear prescribed personal protective equipment when handling material or operating equipment.



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