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Customer Service Representative
2 months ago
Job Summary:
We are seeking a highly motivated and customer-focused individual to join our team as a Full Time Customer Service Associate at Stinger Management. As a key member of our customer service team, you will be responsible for providing exceptional customer service and sales support to our clients.
Key Responsibilities:
- Customer Service: Represent our brand in a professional and welcoming manner, ensuring all customer service and sales functions are executed precisely and efficiently.
- Sales Support: Upsell products and services as needed, inform customers of any new deals or sales promotions, and provide expert assistance to a wide variety of questions and problems.
- Documentation: Document sensitive customer information accurately, such as address and billing information.
Requirements:
- Customer Service Skills: Naturally outgoing, enthusiastic, and friendly with a passion for providing an outstanding customer service & sales experience.
- Problem-Solving: Ability to solve problems with ease.
- Interpersonal Skills: Strong interpersonal aptitude and ability to work well in a team and independently.
- Self-Motivation: Self-motivated and driven by a desire to exceed expectations.
- Communication: Excellent verbal and written communication.
- Availability: Ability to work flexible hours and weekends.
- Reliability: Reliable transportation.
- Education: High school diploma or GED is a MUST
- Experience: Customer Service, Sales, or Client-facing experience.