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Order Fulfillment Specialist

2 months ago


Northridge, California, United States Ganahl Lumber Co Full time
Job Summary

The Order Fulfillment Specialist receives and processes incoming and outgoing orders for materials, and/or merchandise to satisfy customer requests.

Key Responsibilities
  • Order Verification: Verify customer and order information for correctness, checking it against previously obtained information as necessary.
  • Order Processing: Receive and respond to customer orders as required.
  • Order Review: Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.
  • Customer Service: Recommend merchandise or services that will meet customer's needs.
  • Quality Control: Inspect outgoing work for compliance with customers' specifications.
  • Inventory Management: Check inventory system to determine availability of requested merchandise.
  • Supply Chain Management: Notify appropriate departments when supplies are low, or when orders would deplete available supplies.
  • Record Keeping: File copies of orders received, or post orders on records as required.
  • Safety and Security: Maintain proficiency in all organizational safe working policies and practices.
  • Work Environment: Maintains a safe and clean work environment.
  • Additional Duties: Performs other related duties as assigned.
  • Company Policies: Adheres to company policies and work requirements.
Requirements
  • Communication Skills: The ability to read, write, understand, and relay, written and verbal instructions.
  • Operational Skills: The ability to operate various hand and power tools when needed.
  • Material Handling: The ability to operate various types of material handling equipment including hand trucks, pallet jacks, and forklifts when needed.
Education and Experience
  • Education: High school diploma or equivalent.
  • Experience: 6 months of related experience preferred.
Physical Requirements
  • Physical Demands: This position requires frequent standing, walking, sitting, while working either indoors or outdoors.
  • Physical Abilities: Must be in adequate physical condition to perform requirements such as mental, physical and manual dexterity, hand/grip strength, depth perception and any other physical attributes that enable the employee to perform the job safely according to all Company, Local, State, and Federal regulations and requirements.
  • Lifting and Carrying: Ability to lift/carry up to 75 pounds regularly.
  • Pushing and Pulling: Ability to push/pull up to 75 pounds regularly.
  • Personal Protective Equipment: Must wear prescribed personal protective equipment when handling material or operating equipment.
Other Requirements
  • Pre-Employment Screening: Must be able to successfully pass pre-employment and required drug screens as requested.
  • Physical Capacity Assessment: Must be able to successfully pass a Physical Capacity Assessments as requested.