Aviation Ground Services Specialist
2 weeks ago
Are you passionate about working in an outdoor, dynamic setting where each day presents new challenges? Do you have a strong commitment to customer satisfaction? If so, you may find fulfillment in the role of a Line Service Professional at Million Air.
Position SummaryThe Line Service Professional is essential to our operations, delivering exceptional service to both crew members and passengers. This role involves fueling and positioning aircraft, assisting with baggage handling, and maintaining effective communication with customer service teams via radio.
Key Responsibilities- Welcome passengers and crew upon their arrival.
- Collaborate with colleagues, clients, and suppliers to provide comprehensive ground services for general aviation aircraft, including fueling, lavatory services, ground power, potable water, and catering delivery.
- Manage the marshalling, towing, and positioning of aircraft on the ramp and within hangars.
- Oversee fuel movement, ensuring quality control, proper disposal, and accurate documentation.
- Conduct daily inspections and maintenance of crew vehicles.
- Ensure the safety, cleanliness, and security of ramps and operational areas.
- Transport passengers using shuttle vehicles.
- Participate in monthly crew meetings and annual training sessions.
- Strong customer service orientation with an outgoing personality.
- Effective communication skills with customers and team members, both in person and via radio.
- Ability to operate a motor vehicle and maintain insurability (requires a clean driving record).
- Proficient in computer applications, including Microsoft Office.
- Basic mathematical skills.
- Bi-lingual candidates are preferred.
This role involves outdoor work in various weather conditions and direct interaction with both moving and stationary aircraft. Employees may encounter hazardous noise levels, chemicals, fumes, and machinery.
Physical RequirementsTo successfully perform the essential functions of this position, candidates must be able to:
- Lift up to 75 pounds.
- Work outdoors in all weather conditions.
- Engage in activities such as bending, lifting, walking, stooping, squatting, gripping, and climbing ladders.
- Previous customer service experience in a related field is preferred.
- Experience in aircraft ground handling is advantageous.
- A high school diploma is required.
- Willingness to work evenings, weekends, and holidays.
- Must possess an acceptable driving record.
- Ability to pass a background check.
- Must comply with a zero-tolerance drug-free policy, including pre-employment and random screenings.
Our competitive benefits package includes a matching 401k plan, Paid Time Off (PTO), and comprehensive medical, dental, and vision coverage. We recognize and reward your dedication with performance-based bonuses.
Equal Opportunity StatementMillion Air is an Equal Opportunity/Affirmative Action Employer, committed to diversity and inclusion in the workplace.
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