Field Program Manager Galileo X Southern California Orange County
2 weeks ago
The Field Program Manager, Galileo X is a key member of our National Program Operations team at Galileo Learning. You will support the programs that directly serve children in their home schools or districts as a part of the "Galileo X" program. You will be the primary manager of the Camp Directors of each site location, ensuring a supportive, joyful, and professionally fulfilling experience for these education leaders. You will be responsible for supporting them through the day-to-day operations at each of your camp locations. An ideal candidate will be passionate about and experienced with bringing programming to under-resourced communities and inspired by Galileo's potential impact.
Work Location
Hybrid within the Southern California area, serving camps in the Orange County/ LA South region. The role is a hybrid of work-from-home (remote) and onsite at Galileo Camp locations. Candidates must be located within the geographic area and be able to commute to locations in and around the region.
The role is primarily remote from September to May, with occasional commitments on-site, and is hybrid with the expectation to be onsite at camp locations 3-4 days per week during the summer camp season.
Responsibilities
- Manage a team of Camp Directors, creating professional development opportunities, giving timely feedback, and ensuring safe, welcoming staff teams that value belonging, joy, and camp innovation & fun.
- Train Camp Directors on all logistics and operations at each managed site.
- In partnership with the L&D team, develop content for training Camp Directors, including facilitating retreat logistics and content, developing coaching materials, and deploying coaching capacity across sites.
- Create a community within your area and beyond through networking, insight sharing, and participating in regional events and activities to ensure that the critical elements of Galileo camp culture are modeled to their staff and campers.
- Serve as an escalation point for your team on issues or challenges that they do not feel prepared to resolve on their own; assist in resolution that balances customer care and program needs.
- Partner with our People Operations Team to hire, onboard, train, and support our Camp Director team throughout the hiring process and the pre-camp season.
- To support Galileo X, you will:
- Serve as the cross-departmental liaison with marketing, customer service, training, the people operations department, and the supply team to identify customizations to existing operations.
- In partnership with the Program Director, refine KPIs for each camp and capture performance data, assist as needed with facility logistics and partnerships.
- Serve as an ambassador for Galileo X by providing support and being a liaison with on-site staff and regional program partners.
Requirements
- Strategic, organized and performance-driven. You look at the details of life through a lens of optimization, measurement, and efficiency and feel responsible for getting things done.
- An exceptional people manager - you enjoy leading a team and love coaching and growing talent.
- Ability to prioritize quickly- you can see the most important issues to attend to and know which and when to escalate.
- A creative and proactive problem solver that is always eager to find innovative solutions.
- Adaptable and action-oriented. You can manage a variety of projects simultaneously. Changing deadlines? Multiple stakeholders? Easy breezy. You manage your time well and are meticulous about the details.
- A visionary collaborator. You can confidently contribute to a creative vision and have the team-oriented mindset to work with others to realize it effectively.
Compensation and Benefits
We anticipate the compensation for this Full-Time, exempt position to be $75,000 - $85,000 annually. Exact compensation will vary and will be based on multiple factors, including geography and professional experience.
We offer a comprehensive benefits package, including medical insurance for employees, vision and dental insurance, 401k benefits after 1 year of employment, flexible paid time off, unlimited free camp for your child(ren), and more.
Qualifications
- Bachelor's degree or equivalent experience (5+ years of increasing responsibility in similar field).
- 2+ years experience working with K-8 education in a leadership role.
- Experience working at camps and/or out-of-school time or informal learning programs.
- 3+ Experience in multi-site staff management and managing programs or services (preferred).
- Experience with B2B sales or account management a plus.
- Experience with Salesforce, Google Analytics, and project management softwares.
- Ability to travel to 3 annual events (1 weekend) and up to 3 weekends during the summer.
- Ability to commute to camps within 1 hour drive time of your home location regularly.
- Readiness to stick around: we find that our team and team members benefit from a long-term commitment to be successful and achieve their goals.
At Galileo Camps, we value divergent thinkers who bring many different experiences and viewpoints to the table We also strongly encourage members of underrepresented groups and people of diverse backgrounds to apply. Additionally, research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and other underrepresented people tend to apply only when they match all criteria. If you think you have what it takes to be successful in this role, we encourage you to apply.
Additional Information
During the onboarding process, you may need to complete a Tuberculosis (TB) screening, a background check, and mandated reporter training (California only). More details will be provided during your onboarding process.
Physical Demands
- Occasionally lift and carry up to 30 lbs.
- Constantly operate a computer (including typing, reading)
- Frequently remain in a stationary position for extended periods of time
- Constantly communicate in-person, virtually, and from a range of distances
- Frequently remain in a stationary position for extended periods of time, sitting or standing
Equal Opportunity Employer
Galileo Learning is an Equal Opportunity Employer. We prohibit discrimination and harassment of any type and provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
We comply with the ADA and provide reasonable accommodations that allow qualified applicants/employees to perform the essential functions of the job. To request accommodation, contact our People Services team. Please note that our job descriptions are only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties
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