Mailroom Clerk

1 day ago


Chicago, Illinois, United States Exela Technologies Full time
Job Summary:

Exela Technologies is seeking a highly motivated and detail-oriented Mailroom Clerk to join our team. As a Mailroom Clerk, you will be responsible for performing various mail center activities, including sorting, metering, folding, inserting, delivery, pickup, and other related tasks. You will also be responsible for maintaining the highest levels of customer care while demonstrating a friendly and cooperative attitude.

Responsibilities:

  • Perform various mail center activities, including sorting, metering, folding, inserting, delivery, pickup, and other related tasks.
  • Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude.
  • Demonstrate flexibility in satisfying customer demands in a high-volume, production environment.
  • Consistently adhere to business procedure guidelines.
  • Adhere to all safety procedures.
  • Take direction from supervisor or site manager.
  • Maintain all logs and reporting documentation; attention to detail.
  • Participate in cross-training and perform other duties as assigned (filing, outgoing shipments, etc).
  • Operate mailing, copy, or scanning equipment.
  • Shipping and receiving.
  • Handle time-sensitive material like confidential, urgent packages.
  • Perform other tasks as assigned.
  • Scan incoming mail to recipients.
  • Perform file purges and pulls.
  • Create files and ship files.
  • Provide backfill when needed.
  • Enter information daily into spreadsheets.
  • Identify charges and match them to billing.
  • Sort and deliver mail, small packages.

Requirements:

  • Minimum of 6 months customer service-related experience.
  • High school diploma or equivalent (GED) required.

Qualifications:

  • Keyboarding and windows environment PC skills required (Word, Excel, and PowerPoint preferred).
  • Experience running mail posting equipment a plus.
  • Excellent communication skills both verbal and written.
  • Lifting up to 55 lbs with or without accommodations.
  • Willingness and availability to work additional hours if assigned.
  • Ability to effectively work individually or in a team environment.
  • Competency in performing multiple functional tasks.
  • Ability to meet employer's attendance policy.

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