Courier and Logistics Coordinator

2 weeks ago


Chicago, Illinois, United States Compass Group Careers Full time
Job Summary

Compass Group Careers is seeking a highly organized and detail-oriented Mailroom Clerk to join our team. As a Mailroom Clerk, you will be responsible for accurately and promptly processing all mail and distribution services items with the highest level of customer service.

Key Responsibilities
  • Receive, sort, deliver, pick up, and process courier items, interoffice mail, magazines, and all classes of United States Postal Services (USPS) mail.
  • Verify and keep records on incoming and outgoing shipments and prepare items for shipment.
  • Track courier and accountable items (FedEx, UPS, Certified Mail, etc.).
  • Properly package, mark, label, and process all non-hazardous and hazardous materials using courier-specific software (FedEx, UPS, DHL, etc.).
  • Research and route unidentified and generic mail.
  • Coordinate, stage, and transport bulk mail items.
  • Receive, log, deliver, and track messenger items.
  • Follow all processes established in the client standard operating procedures (SOPs).
  • Monitor packages for hazardous and suspicious materials.
  • Follow established customer inquiry processes and respond to customer needs and requests.
  • Maintain accurate records of customer inquiries and fulfillment of requests.
Requirements
  • High School diploma or equivalent.
  • Relevant prior customer service experience.
  • Preferred current Dangerous Goods shipping certificate (49 CFR & IATA).
  • Preferred working knowledge of domestic and international shipping of dangerous and non-dangerous goods, including country-specific guidelines.
  • Preferred experience using shipping software required by common shipping carriers (UPS, DHL, FedEx, etc.).
What We Offer

As a Mailroom Clerk at Compass Group Careers, you will be part of a dynamic team that values customer service and attention to detail. We offer a range of benefits, including:

  • Competitive hourly rate.
  • Opportunities for professional growth and development.
  • A supportive and inclusive work environment.
  • Access to comprehensive training and development programs.
About Compass Group Careers

Compass Group Careers is a leading provider of foodservice and facility management solutions. We are committed to delivering exceptional customer service and creating a positive work environment for our associates. If you are a motivated and detail-oriented individual who is passionate about customer service, we encourage you to apply for this exciting opportunity.


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