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Senior Technical Program Manager, AWS Field Experiences

2 months ago

Arlington, Virginia, United States AmazonWebServices Full time
About the Role

Amazon Web Services (AWS) is seeking a highly skilled Senior Technical Program Manager to join our AWS Field Experience team. As a Senior TPM, you will be responsible for delivering high-quality products and services that meet the technical needs of our customers.

Key Responsibilities
  • Develop and execute strategic plans to drive business growth and customer satisfaction
  • Collaborate with cross-functional teams to deliver complex programs and projects
  • Define and manage program scope, schedule, budget, and quality
  • Identify and mitigate risks, and ensure timely delivery of programs
  • Communicate effectively with stakeholders, including senior leaders and customers
About the Team

The AWS Field Experience team is a diverse and dynamic group of professionals who are passionate about delivering exceptional customer experiences. We are committed to innovation, collaboration, and continuous learning.

What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and inclusive work environment
  • Access to cutting-edge technology and tools
Requirements
  • 5+ years of technical product or program management experience
  • 7+ years of working directly with engineering teams experience
  • 3+ years of software development experience
  • Experience managing programs across cross-functional teams, building processes, and coordinating release schedules
Preferred Qualifications
  • 5+ years of project management disciplines, including scope, schedule, budget, quality, along with risk and critical path management experience
  • Experience managing projects across cross-functional teams, building sustainable processes, and coordinating release schedules
  • Experience defining KPIs/SLAs used to drive multi-million dollar businesses and reporting to senior leadership