Facilities Operations Manager

1 day ago

San Francisco, California, United States Jewish Community Center of San Francisco Full time
Job Summary

We are seeking a highly skilled and experienced Facilities Operations Manager to join our team at the Jewish Community Center of San Francisco. This is a critical role that requires a strong leader to oversee the daily operations of our facilities, ensuring that they are well-maintained and properly prepared for various functions.

Key Responsibilities
  • Team Leadership and Management:
    • Lead, manage, and mentor a team of contracted janitorial staff and JCCSF event/program support staff, including hiring, training, scheduling, and monitoring performance.
    • Act as the primary liaison between the JCCSF and third-party staffing services.
    • Foster a positive and productive work environment, promoting teamwork and professional development among team members.
    • Assign tasks and schedules to ensure efficient coverage and optimal performance.
    • Conduct regular team meetings to communicate updates, expectations, and recognize outstanding performance.
  • Operational Oversight:
    • Develop and implement janitorial policies, procedures, and standards to ensure consistent and high-quality cleaning services.
    • Oversee the daily janitorial operations, including cleaning of event spaces, public areas, and back-of-house areas.
    • Conduct regular inspections of facilities to ensure cleanliness and adherence to standards.
    • Provide support to the Building Services team in performing routine and preventive facility maintenance tasks and minor repairs, as needed.
    • Oversee routine maintenance and cleaning of three JCCSF transport vehicles.
  • Event Support and Coordination:
    • Collaborate with program managers and events teams to plan and prepare facilities for events, including executing on floor plans, setup, breakdown, and cleanliness.
    • Ensure that event spaces meet the required standards for cleanliness, functionality, and setup.
    • Provide on-site support during events to address any facilities-related issues promptly.
  • Health and Safety Compliance:
    • Ensure all staff comply with health, safety, and environmental regulations.
    • Conduct regular inspections of supply areas to identify and address potential hazards.
    • Implement and enforce safety protocols, including routine staff training opportunities.
  • Inventory and Resource Management:
    • Manage and track inventory of cleaning supplies, tools, and equipment, ensuring adequate stock levels and proper storage.
    • Coordinate procurement of materials and negotiate favorable terms with suppliers.
    • Budget and Cost Management:
    • Collaborate with the Director of Events to manage the facilities support budget, monitoring expenses and identifying cost-saving opportunities.
    • Ensure efficient allocation of resources without compromising quality or service.
    • Reporting and Documentation:
    • Maintain accurate records of maintenance activities, inspections, and repairs.
    • Generate regular reports on facility conditions, maintenance performance, and event support activities.
Requirements
  • Minimum 5 years' experience as a Janitorial/Housekeeping Manager or similar role in a large-scale hospitality or service-oriented environment.
  • In-depth knowledge of green cleaning products, janitorial equipment, and maintenance practices.
  • Knowledge of health and safety regulations and best practices in housekeeping. OSHA certification (preferred).
  • Diligence and a commitment to maintaining high cleanliness standards.
  • Proficiency in using janitorial management software and other relevant tracking tools.
  • Strong leadership and people skills with the ability to effectively manage and motivate a diverse team.
  • Strong analytical and problem-solving abilities to address and support maintenance challenges.
  • Exceptional organization and time management skills to manage multiple priorities effectively.
  • Proficiency in Windows-based computer programs (Word, Excel, Outlook, Teams); Salesforce a plus.
  • Experience operating Genie life, forklift, miscellaneous machinery, and hand tools (preferred); ability and willingness to learn a must.
  • Valid driver's license, clean MVR, and safe driving skills.
Working Conditions
  • Work takes place in a large community center, and involves regular contact with staff, visitors, and patrons.
  • This position may require working outside of regular business hours, including evenings, weekends, and holidays. May be required to respond to facilities-related emergencies at any time.
  • Work conditions include indoor and outdoor environments.
Physical Requirements
  • Must have physical stamina; able to stand and walk and bend for extended periods.
  • Ability to lift and carry heavy objects, manipulate and use a variety of hand tools and other equipment.
  • Comfort working at elevated heights.
  • Position requires seated or standing use of a computer throughout the day.
Benefits and Schedule

This is a benefited, exempt, supervisory position. The full-time schedule is 40 hours, Monday-Friday, with some weekends, evenings, and holidays as needed.

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