Insurance Claims Examiner
1 month ago
A challenging and rewarding career awaits at Auto-Owners Insurance. Our team of dedicated professionals creates financial security by helping individuals and businesses overcome loss.
Job Responsibilities
We offer a merit-based work-from-home program based on job responsibilities. After initial training, you could have the flexibility of working from home as defined by the leadership team.
Auto-Owners Insurance is seeking a motivated Case Manager professional to join our team. The position requires the person to:
- Enter data from new business applications into our policy administration system.
- Learn proper workflows of tasks, routing, follow-ups, and basic unit functions.
- Order, research, and handle items needed for an application to go through the underwriting and issuance processes.
- Timely handle phone calls and emails regarding the status of pending applications and requirements, using proper phone and email etiquette.
- Coordinate with underwriters, agents, and others as needed to research problems pertaining to policies and find solutions.
- Maintain files with prompt handling to help underwriters expedite decisions.
- Review incoming and outgoing correspondence and determine proper action.
The ideal candidate will have an Associate's degree or at least two years of direct professional office experience. Prior clerical or business office experience is preferred. The candidate should also have flexibility for occasional and/or seasonal overtime. Excellent oral and written communication skills are essential, as is the ability to handle multiple assignments.
Benefits
Auto-Owners offers a wide range of career opportunities and a friendly work environment. We provide a structured training program, employee mentoring, and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off, including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you.
Equal Employment Opportunity
Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity, or national origin, or any factor contrary to federal, state, or local law.
*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.
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