Field Care Manager

4 days ago

Cambridge, Massachusetts, United States Premise Health Full time
Premise Health - A Leader in Direct Healthcare

Premise Health is the world's leading direct healthcare provider, serving over 11 million eligible lives across the United States. We partner with clients to offer fully connected care in-person and in the digital environment, operating over 800 onsite and nearsite wellness centers in 45 states and Guam.

About the Role

We are seeking a Part-time Care Manager RN to join our team in Cambridge, MA. The schedule is Monday, Tuesday, and Thursday, 8a-5p, with flexibility on days. As a Care Manager RN, you will leverage powerful data insights to proactively identify and engage members who need support, designing individualized care plans and offering self-management education and coordination of resources to assist members in achieving improved health.

Key Responsibilities
  • Develop personalized treatment plans using provider care plans and member preferences, utilizing a coach approach and the pillars of Lifestyle Medicine.
  • Support a proactive, multidisciplinary team approach directed toward prevention, education, and health promotion.
  • Establish supportive relationships with members, assessing their educational, clinical, and social needs, prioritizing care based on elicited information from the member, Epic, and data analysis.
  • Act as a resource for members, documenting touchpoints and progress into the electronic medical record.
  • Collaborate with the full scope of clinical team members to arrange for further medical treatment when needed.
  • Provide support and tools needed to help members take control of their health, delivering exceptional member experiences and engaging members in their healthcare journeys.
  • Improve health outcomes and better management of any chronic condition, lowering healthcare costs while improving outcomes.
  • Consult with other members of the healthcare team to solve problems and seek advice, working closely with clients and vendors as appropriate to support members' needs.
  • Identify emergency situations and provide care within the legal scope of practice, maintaining member privacy and confidential member information.
  • Participate in outreach/follow-up phone calls and follow-up member visits, providing condition-specific self-care education to client employees enrolled in various condition management programs.
  • Serve as a member advocate, acting as a facilitator of Care Team meetings and coaching effectively virtually using video and phone.
  • Collaborate with health center staff to coordinate and promote health and wellness programs, performing other duties as assigned.
Requirements
  • Currently licensed Registered Nurse in the state of practice.
  • Current certification in AHA or ARC Basic Life Support for healthcare providers.
  • Current Wellness Coach Certification from Wellcoaches or equivalent International Coach Federation-accredited program certification (must be obtained within 24 months of hire).
  • Bachelor's degree (BSN) from a four-year college or university (preferred).
  • At least three years of experience as a Registered Nurse caring for members with conditions such as Type 2 diabetes, asthma, heart disease, heart failure, or hypertension.
  • Experience in Condition Management, Certificate in Case Management, Care Coordination, Certified Diabetes Educator (CDE), or Certified Diabetes Care and Education Specialist (CDCES) is a plus.
  • Knowledge of internet software, spreadsheet software, and Word Processing software.
  • Knowledge and experience with Electronic Medical Records (preferred).
What We Offer

Premise Health offers a competitive salary, life insurance, a 401(k) program, paid holidays and vacation time, a company-sponsored wellness program, and much more. We value inclusion and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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