Office Manager

4 weeks ago


Charleston, West Virginia, United States You've Got Maids Full time

Job Summary

The Office Manager role at You've Got Maids is responsible for managing the office, ensuring our cleaners are scheduled to maximum productivity, working with our clients to provide outstanding service, and managing our internal staff.

This role involves the use of technology and several different types of software. It also involves working with people, both our internal employees and our customers. The role requires strong communication skills, both written and verbal, and the ability to lead and motivate a team.

Responsibilities

  • Work with marketing to ensure consistent lead generation
  • Create and train prospecting process
  • Create and train lead qualification process
  • Hire high-performing salespeople
  • Train new salespeople to ensure success
  • Manage day-to-day performance of all sales team members and deliver reviews
  • Generate ideas for sales contests and motivational initiatives
  • Lead and schedule weekly and/or monthly team meetings with the sales team
  • Track sales team metrics and report data to owner on a regular basis
  • Coach and develop direct reports
  • Implement performance plans
  • Embody company culture and maintain high sales employee engagement
  • Collaborate with YGM HQ on sales technology initiatives
  • Meet pre-determined revenue goals through the activities of direct reports
  • Ensure correct usage of software and other sales applications
  • Train and ensure adherence to the sales process

Qualifications

  • Bachelor's degree; business and marketing majors preferred
  • Three to five years in a sales representative role
  • One year of prior management experience or demonstrated willingness and ability to learn management basics
  • Strong people skills
  • Exceptional written and verbal communication skills
  • Familiarity with data analysis and reporting
  • Hardworking, persistent, and dependable
  • Positive and enthusiastic

Benefits/Perks

  • Weekly Pay
  • Paid Training
  • Paid Holidays & Vacation

This is a great opportunity to join a family-friendly company that values its employees and provides a wonderful work-life balance. If you are a motivated and results-driven individual who is passionate about sales and customer service, we encourage you to apply for this exciting opportunity.


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