Administrative Assistant

5 days ago


Charleston, West Virginia, United States PGT Innovations Full time
Job Overview

The Administrative Assistant/Receptionist position at PGT Innovations plays a vital role in ensuring seamless interactions with customers and staff. This dynamic role requires an individual who can maintain a positive and productive atmosphere throughout the shift.



Key Responsibilities
Front Office Administrative Staff

  • Greet visitors, direct them to staff, or show them the product, scheduling appointments as needed.
  • Answer incoming calls, schedule sales appointments, and review performance results for sales closing percentages, demo rates, and other key metrics.
  • Transfer calls to available staff, send emails to staff when unavailable, and take calls for the service department and other offices in the building.
  • Attend open houses as needed for support and traffic flow, collect and distribute mail and packages, and mail out warranties and postcards.
  • Encourage sales staff, praise their sales, and update the customer relationship management (CRM) system with accurate customer information.
  • Generate referrals and reviews via phone calls to current customers and sign visitors into the log.


Customer Service and Sales Coordination

  • Ensure customers receive exceptional service for inquiries, questions, order status, and service requests, while supporting the office team as needed.


Physical Demands and Work Environment

The physical demands of this role include frequent sitting, walking, and standing, as well as occasional climbing, stooping, kneeling, crouching, crawling, and balancing. The role also requires frequent use of eye, hand, and finger coordination for office machinery and oral and auditory capacity for interpersonal communication.



Benefits

PGT Innovations offers a generous benefits package, including health, dental, and vision insurance, a matching 401(k) program, reimbursement accounts, short-term and long-term disability, company-paid life insurance, and an employee assistance program.



About PGT Innovations

At PGT Innovations, we build and support high-quality windows and doors, but every day holds opportunities for us to do more - from building stronger teams to fostering better relationships with our customers.



Our Culture

We're a collaborative group, an understanding family, and a strong team that works together to inspire greater opportunity for our customers, community, and team members. We offer competitive compensation, career advancement opportunities, medical and dental coverage, tuition reimbursement, 401(k) matching, profit sharing, paid time off, and volunteer time off.



PGT Innovations is an equal opportunity employer and prohibits harassment of applicants or employees based on protected categories.



  • Charleston, West Virginia, United States City of Roanoke, Virginia Full time

    About the Position:DescriptionThe City of Roanoke's Police Department is seeking a highly skilled and organized Administrative Assistant to perform a wide range of administrative tasks. The successful candidate will be responsible for preparing documents based on data obtained from records and other sources, processing them in accordance with prescribed...


  • Charleston, West Virginia, United States State of West Virginia Full time

    As an Administrative Assistant with the State of West Virginia, you will play a vital role in supporting the Regional Forester in the general administrative duties of a regional office.Duties will include assisting with timekeeping, personnel matters, compiling reports, and procuring supplies and materials. You will work closely with the public, local and...


  • Charleston, West Virginia, United States MAU Workforce Solutions Full time

    Job DescriptionMAU Workforce Solutions is seeking a highly skilled and organized Receptionist to join our team in Charleston, SC.This is a short-term opportunity that requires a strong administrative background and excellent communication skills.Key Responsibilities:Answer phones in a friendly and supportive manner, ensuring a positive experience for...


  • Charleston, West Virginia, United States Wooton, Davis, Hussell & Johnson, PLLC Full time

    We are seeking a skilled Legal Administrative Assistant to join our Charleston, WV office. Our team primarily handles estate planning, administration of trusts and estates, and business transactions.The ideal candidate should possess the following skills:Prepare legal documents, including pleadings, answers to complaints, discovery requests, and notices of...


  • Charleston, West Virginia, United States Medical University of South Carolina Full time

    Job SummaryThe Administrative Assistant will provide administrative support to the Department of Surgery, ensuring the smooth operation of the department's daily activities. This role will serve as the primary point of contact for multiple Plastic Surgeons, coordinating their schedules, preparing travel arrangements, and maintaining their calendars.Key...


  • Charleston, West Virginia, United States University of Charleston Full time

    Job Summary:The University of Charleston is seeking an Administrative Assistant to support the School of Health Sciences. This role will provide administrative support to the A.S. in the Radiologic Technology Program and two Occupational Therapy Assistant Programs.Key Responsibilities: Greet visitors and direct them to the appropriate person. Answer...


  • Charleston, West Virginia, United States MUSC Full time

    Job DescriptionThe Medical University of South Carolina is seeking a highly skilled and experienced Administrative Coordinator II to serve as the Assistant to the Dean in the College of Dental Medicine. This is a unique opportunity to join a dynamic team and contribute to the success of the Dean's Office.Key Responsibilities:Serve as the primary point of...


  • Charleston, West Virginia, United States MUSC Health & Medical University of SC Full time

    Job DescriptionProvides administrative support to faculty members in the Division of Cardiology for clinical practice, research, and teaching activities. This includes patient correspondence, scheduling, follow-up, and all other administrative functions.ResponsibilitiesAssist with contacting new and return patients for appointment reminders and schedule...


  • Charleston, West Virginia, United States Omniscius Consulting Full time

    Job DescriptionOmniscius Consulting is seeking a skilled IT Systems Administrator to support the United States Air Force (USAF) client. The ideal candidate will provide functional system administrator support in the application, installation, configuration, administration, and testing of information technology systems and equipment.Key...


  • Charleston, West Virginia, United States Workbox Staffing Full time

    Job SummaryAdministrative Assistant, $16.50/hr - CharlestonAre you a detail-oriented and organized individual with excellent communication skills? We are seeking a highly motivated Administrative Assistant to join our team at Workbox Staffing. Responsibilities:Provide exceptional customer service to clients and visitorsManage office operations, including...


  • Charleston, West Virginia, United States Mass Markets Full time

    Job Title: Administrative AssistantWe are seeking a highly organized and detail-oriented Administrative Assistant to provide exceptional support to our leadership team.Key Responsibilities:Perform a variety of administrative tasks, including data entry, filing, and record-keeping.Answer phone calls, respond to emails, and provide excellent customer...


  • Charleston, West Virginia, United States MUSC Full time

    Job SummaryThe Department of Surgery at MUSC is seeking an Administrative Assistant to provide support to surgeons in the Division of Vascular Surgery. This role will coordinate schedules, prepare travel arrangements, and maintain calendars to ensure efficient meetings and events.Key ResponsibilitiesCoordinate schedules and prepare travel arrangements for...

  • Systems Administrator

    1 month ago


    Charleston, West Virginia, United States Work 22 Full time

    Job Title: Systems AdministratorWe are seeking an experienced Systems Administrator to join our team at Work 22. The successful candidate will be responsible for managing and maintaining the IT infrastructure required to support manufacturing operations.Key Responsibilities:Administer physical and virtual servers in the plant operations environment.Manage...


  • Charleston, West Virginia, United States WV Restaurant Management Full time

    Job OverviewWV Restaurant Management is seeking a motivated and detail-oriented individual to fill the role of Office Assistant. This position will provide administrative support to the team and contribute to the company's success.Key Responsibilities:Provide administrative support to the team, including filing, data entry, and basic accounting tasks.Assist...


  • Charleston, West Virginia, United States State of West Virginia Full time

    Job SummaryThis position provides administrative support to the West Virginia Division of Corrections and Rehabilitation's office of Correctional Hearings.Responsibilities include scheduling inmate disciplinary hearings and assisting with office operations.Key ResponsibilitiesScheduling and coordinating inmate disciplinary hearingsProviding administrative...


  • Charleston, West Virginia, United States Goodwill Industries of Lower South Carolina (Palmetto Goodwill) Full time

    Job Summary:As a Benefits Administrator at Palmetto Goodwill, you will play a vital role in supporting the organization's benefit functions. Your primary responsibility will be to assist in administering employee benefit programs, ensuring accuracy and compliance with all relevant regulations. You will also provide support to team members regarding...


  • Charleston, West Virginia, United States WVFSRS Full time

    Job OverviewWVFSRS is seeking a highly organized and detail-oriented Administrative Support Specialist to join our team. The successful candidate will be responsible for providing administrative support to our office, including tasks such as filing, data entry, and answering phone calls. Key Responsibilities: Maintaining accurate and up-to-date records and...


  • Charleston, West Virginia, United States Parsons Corporation Full time

    Job Summary: We are seeking an experienced Administrative Support Specialist to join our Federal Solutions team. The successful candidate will provide administrative support to our customers, ensuring the success of missions around the globe. Key Responsibilities:Track correspondence and deadlines for the Front office.Coordinate engagement calendars and...


  • Charleston, West Virginia, United States MUSC Health & Medical University of SC Full time

    Job Description SummaryThe Department of Surgery, Division of Adult Cardiothoracic Surgery, is actively recruiting for an Administrative Assistant to provide exceptional support to the team.Key ResponsibilitiesManage and schedule clinic appointments, revising schedules as necessary, and review clinics prior to the clinic date to ensure they are scheduled...


  • Charleston, West Virginia, United States Herbert J. Thomas Memorial Hospital Association dba Thomas Hospitals Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented individual to join our team as a Healthcare Administrator Intern. This is an excellent opportunity to gain hands-on experience in a healthcare setting and develop valuable skills in administration, communication, and teamwork.Key ResponsibilitiesAssist with administrative tasks and...