Medical Support Specialist

13 hours ago


West Chester, Pennsylvania, United States Pennsylvania Medicine Full time

**Job Summary:**

We are seeking a highly skilled Patient Care Technician II to join our team in the Emergency Department at Pennsylvania Medicine. As a key member of our patient-family care team, you will be responsible for providing clinical support and customer service standards, including reception of patients, families, and visitors.

In this role, you will provide care and assistance according to customer service and care standards for emotional needs and activities of daily living needs such as nutrition, hygiene, and elimination. You will also provide patient-family centered care with consideration of appropriate growth and development, cultural and religious needs, and individual preferences.

The ideal candidate will have a strong foundation in nursing principles and practices, excellent communication and interpersonal skills, and the ability to work effectively in a fast-paced environment.

Responsibilities:

  • Provide care and assistance to patients and families, including vital sign measurements, bed baths, and oral care.
  • Assist with procedures, such as 12-Lead EKGs, blood draws, and wound care, under the direction of a registered nurse.
  • Transport patients safely and efficiently, using proper body mechanics and Safe Patient Handling techniques.
  • Maintain accurate and up-to-date records of patient information, including vital signs, medications, and lab results.
  • Collaborate with the interdisciplinary care team to ensure seamless communication and high-quality patient care.

Requirements:

  • Certified Nurse Assistant (CNA) certification or completion of a nursing assistant training program.
  • Basic Cardiac Life Support (BCLS) certification or willingness to obtain.
  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.

Salary: $45,000 - $55,000 per year, depending on experience.

**About Us:**

Pennsylvania Medicine is a leading academic medical center dedicated to providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Our commitment to excellence and patient-centered care sets us apart from other healthcare providers.

**Benefits:*

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A comprehensive tuition reimbursement program.
  • Recognition and rewards for outstanding performance.

*Please note that these benefits may be subject to change.



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