Field Operations Director

6 days ago


Austin, Texas, United States ABM SERVICES Full time

**Job Title: Operations Manager**

**Job Summary:** ABM Services is seeking an experienced Operations Manager to lead our field operations team in Austin, Texas. As a key member of our management team, you will be responsible for driving operational performance, supporting field technicians, and ensuring exceptional customer satisfaction.

**Key Responsibilities:**

  • Develop and execute annual operating plans to achieve business objectives
  • Support the use of mobile field technology to optimize workforce efficiency
  • Collaborate with sales and service teams to foster a culture of timely communication and teamwork
  • Deploy and continuously improve training and safety initiatives
  • Manage staff in accordance with ABM Services' employee relations philosophy and policies
  • Ensure consistent application of company policies, procedures, and processes
  • Develop an in-depth understanding of clients' businesses and identify opportunities to improve services and expand offerings

**Requirements:**

  • Bachelor's degree or equivalent experience
  • 10+ years of experience in electrical service contracting and management
  • Strong computer literacy and intermediate experience with Microsoft Office 365
  • PMP certification and/or other relevant certifications
  • Documented success in managing multi-million-dollar operations or projects
  • Experience in customer advocacy, planning, and organizational skills

**What We Offer:**

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package

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