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Customer Service Representative

2 months ago

Elizabeth, New Jersey, United States Burlington Full time

Job Summary:

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Burlington Stores, Inc. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, maintaining a positive and professional attitude, and working efficiently to meet sales goals.

Responsibilities:

  • Deliver outstanding customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
  • Process transactions accurately and efficiently, including ringing up sales, handling returns and exchanges, and processing layaways.
  • Maintain a clean and organized sales floor, including restocking shelves and facing merchandise.
  • Work collaboratively with colleagues to achieve sales goals and provide a positive shopping experience for customers.
  • Participate in visual merchandising and inventory management to ensure a visually appealing and well-stocked sales floor.

Requirements:

  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
  • Ability to lift up to 25 pounds and stand for long periods of time.

What We Offer:

  • Competitive hourly wage.
  • Flexible scheduling to accommodate your needs.
  • Opportunities for career advancement and professional growth.
  • A fun and dynamic work environment with a team-oriented culture.

Equal Opportunity Employer:

Burlington Stores, Inc. is an equal opportunity employer committed to diversity and inclusion in the workplace.