Customer Service Representative

3 days ago


Elizabeth, New Jersey, United States Planet Honda Full time

We are seeking a highly motivated and customer-focused individual to join our Call Center team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues in a timely and professional manner.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and chat
  • Resolve customer complaints and issues in a fair and timely manner
  • Provide product information and recommendations to customers
  • Work collaboratively with the sales team to ensure customer satisfaction
  • Meet or exceed sales and customer satisfaction targets

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Ability to work independently and as part of a team
  • High school diploma or equivalent required

We Offer:

  • Competitive salary and bonus structure
  • Opportunities for career advancement
  • Comprehensive training program
  • Collaborative and dynamic work environment

About Us:

Planet Honda is a leading dealership in the automotive industry, committed to providing exceptional customer service and sales experiences. We are proud to offer a comprehensive training program and a collaborative work environment that supports the growth and development of our employees.



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