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HSPD-12: Government Badging Specialist

1 month ago

Richmond, Virginia, United States Citizant Full time
Job Title: HSPD-12: Government Badging

Citizant is a leading provider of professional IT services to the U.S. government, seeking a highly skilled and detail-oriented individual to join our team as a HSPD-12: Government Badging Specialist.

Job Summary:

We are looking for a motivated and organized professional to manage the enrollment process for Personal Identity Verification (PIV) cards, ensuring the accuracy and security of sensitive information. The ideal candidate will possess excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.

Responsibilities:
  • Schedule appointments and manage the enrollment process for PIV card activations, enrollments, certificate updates, and PIN resets.
  • Answer phone calls and email inquiries related to PIV credentials and access control matters.
  • Verify the identity of applicants and collect required documentation.
  • Manage appointments and schedules to ensure a smooth and efficient enrollment process.
  • Collect and document personal information, biometric data, and other necessary details from applicants.
  • Ensure all required documents and forms are properly completed and submitted according to established guidelines.
  • Verify the authenticity of provided documents and information to prevent fraudulent enrollment attempts.
  • Handle sensitive personal information with discretion and adhere to data protection regulations and organizational security protocols.
  • Maintain accurate records of the enrollment process and prepare spreadsheets tracking status of new applicant, contractor, and federal employee files.
  • Stay up-to-date with relevant policies, regulations, and procedures related to PIV card enrollment.
Requirements:
  • High School diploma or GED certification.
  • Experience with Microsoft Excel for data management, coordination, and reporting.
  • Ability to adapt to changing security procedures and requirements.
  • Strong organizational skills and attention to detail.
  • Excellent interpersonal and communication skills.
  • Ability to handle confidential information with discretion.
Clearance Requirement:

US Citizenship required. Active Public Trust/MBI clearance or the ability to obtain one.

Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.