Quality Assurance Specialist
4 weeks ago
Job Summary
Maximus is seeking a Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for monitoring, evaluating, and directing staff members on the quality of work performed as measured against project standards, contractual requirements, and performance measures.
Key Responsibilities:
- Monitor and evaluate staff performance to ensure quality standards are met.
- Develop and implement strategies to improve performance and quality.
- Assist with the development and analysis of project reports and performance indicators.
- Conduct regular assessments of staff knowledge needs and develop plans to meet those requirements.
- Assist with monitoring performance and meeting contractual requirements.
Requirements:
- High School diploma or equivalent with 2 years of experience.
- Additional training or education in area of specialization may be beneficial.
- Ability to read, understand, and perform assignments within prescribed guidelines.
- Effective communication skills to convey routine information to internal and external contacts.
About Maximus
Maximus is a leading provider of business process management and technology solutions to government agencies. We are committed to helping government serve the people by delivering innovative solutions that improve outcomes for citizens and increase productivity, accuracy, accountability, and efficiency.
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