Customer Service Representative
2 days ago
**About Michaels**
We're a leading arts and crafts retailer, dedicated to inspiring creativity in our customers. As a Customer Service Representative at Michaels, you'll play a vital role in delivering exceptional customer experiences.
About the Job:
As a Customer Service Representative, you will be responsible for helping customers find what they need, providing friendly and fast check-out experiences, and educating customers on our rewards program. You'll also engage with customers to understand their needs and provide solutions that meet their expectations.
What You'll Do:
- Help customers shop the store and find what they're looking for
- Deliver friendly and fast check-out experiences
- Educate customers on Voice of Customer (VOC) survey and Rewards program
- Engage customers on benefits of Rewards program and complete enrollments
Requirements:
This is an immediate hire opportunity. We estimate the salary for this position to be around $40,000 - $60,000 per year, depending on experience and qualifications.
Benefits: We offer competitive pay, opportunities for advancement, and a fun work environment. If you are a motivated and customer-focused individual who enjoys working in a fast-paced retail environment, we encourage you to apply.
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