Customer Experience Representative
3 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Representative. As a Customer Experience Representative, you will play a critical role in delivering an exceptional shopping experience for our customers.
Your Key Responsibilities
* Provide top-notch customer service, addressing customer inquiries and resolving issues in a professional and courteous manner* Develop and maintain a deep understanding of PacSun's products, including current trends, styles, and brands* Assist customers in finding the perfect products to meet their needs and preferences* Work collaboratively with colleagues to achieve sales goals and maintain a positive store environment
What You'll Need
* 1+ year of retail sales experience* Excellent communication and interpersonal skills* Ability to work in a fast-paced environment and adapt to changing situations* Basic math skills and accuracy with handling cash and operating a point-of-sale system* Physical ability to lift up to 25 pounds and stand for long periods of time
Benefits and Perks
* Competitive salary: $42,000 - $52,000 per year* Opportunities for career advancement and professional growth* Comprehensive benefits package, including medical, dental, and vision insurance* 401(k) retirement plan with company match* Employee discounts on PacSun merchandise and services* Paid time off and holidays
$42,000 - $52,000 annually based on performance and experience.
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