Hybrid Customer Service Agent

3 days ago


Buford, Georgia, United States British Swim School Full time
Job Description

As a Business Development and Customer Service Representative with British Swim School, your primary responsibilities will include:

  • Answering calls, managing online chat, and responding to emails
  • Making outbound calls to leads and following up on inquiries
  • Managing and resolving customer issues and complaints
  • Providing customers with product and service information
  • Accurately entering new customer information into the system

You will also be required to process payments, class changes, move-ups, orders, forms, and applications, as well as identify and escalate priority issues.

In this role, you will have the opportunity to work in a fast-paced environment, making a real difference in the lives of our customers and their families.

The estimated salary for this position is $10.00 - $15.00 per hour, depending on experience. Flexible work-from-home options are available.



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