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Customer Service Representative

1 month ago

Homestead, Florida, United States Aixa Hernandez - State Farm Agent Full time
Job Overview

We are seeking a highly skilled and customer-focused Receptionist to join our team at Aixa Hernandez - State Farm Agent. As a key member of our team, you will play a vital role in delivering exceptional customer experiences that drive the growth of our insurance agency.

Key Responsibilities
  • Establish and maintain strong customer relationships through prompt and accurate service.
  • Provide expert advice on insurance options, answering customer inquiries and addressing their needs in a timely and professional manner.
  • Utilize a customer-centric approach to educate customers about insurance products and services.
  • Collaborate with other team members to ensure seamless customer service and support.
Requirements
  • Strong customer service skills and a passion for delivering exceptional experiences.
  • Excellent communication and interpersonal skills to effectively interact with customers and colleagues.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities.
  • Proactive problem-solving skills to address customer concerns and issues.
Benefits
  • Competitive hourly pay and commission/bonus structure.
  • Opportunities for growth and advancement within our agency.
  • Paid time off and health benefits.
  • Valuable career-building experience and skills development.