Customer Service Representative
3 weeks ago
RemX is seeking a skilled Customer Service Representative to join our team.
This role involves providing exceptional customer service to clients via inbound calls.
Responsibilities include:
- Responding to consumer inquiries and issues
- Providing education and status on previously submitted pre-authorizations or pre-determination requests
- Meeting performance goals in efficiency, call quality, customer satisfaction, first call resolution, and attendance
Requirements:
- 1 year of customer service experience with the same company
- High School diploma
- Goal-driven and detail-oriented
We are an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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