Spa Operations Manager

2 days ago


Truckee, California, United States Marriott Full time
Job Summary

As a key member of our team, the Spa Director will be responsible for overseeing the day-to-day operations of our spa, ensuring exceptional guest experiences, and driving revenue growth. This role requires a strong leader who can motivate and inspire a team of professionals to deliver outstanding service and results.

Key Responsibilities
  • Manage and supervise all areas of the spa, including programs, services, hours of operation, facilities, and staff.
  • Coordinate the delivery of spa services, including salon, skin care, fitness, and wellness programs.
  • Develop and implement strategies to drive revenue growth and improve guest satisfaction.
  • Lead and motivate a team of professionals to deliver exceptional service and results.
  • Monitor and control expenses to achieve budgeted goals.
  • Ensure compliance with company policies and procedures.
Requirements
  • 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the spa, guest services, front desk, sales, and marketing, or related professional area.
  • OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the spa, guest services, front desk, sales, and marketing, or related professional area.
What We Offer

Marriott International offers a competitive salary range of $94,000 to $130,000 annually, a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans.

Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.



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