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Spa Attendant

2 months ago

Truckee, California, United States Marriott International Full time

Job Summary

We are seeking a skilled Spa Attendant to provide exceptional guest service and support to our spa guests. As a Spa Attendant, you will be responsible for ensuring a seamless and enjoyable experience for our guests, from arrival to departure.

Key Responsibilities

  • Provide general spa orientation to guests, including the location and use of locker rooms, lounge areas, and hospitality stations.
  • Offer guests amenities such as water, juice, or heated neck pillows.
  • Answer questions about general property information and amenities.
  • Escort guests to and from treatment rooms.
  • Check computer for updates and changes to schedule regularly throughout the day.
  • Maintain cleanliness of workstation, treatment rooms, spa/salon locker room, and lounge areas.
  • Dispose of trash and dirty linens in the proper area.
  • Secure supplies and equipment at the end of each shift.
  • Stock towels, linens, supplies, and amenities in the locker room, lounge areas, and hospitality stations.

Requirements

  • Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
  • Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; protect company assets.
  • Anticipate and address guests' service needs; thank guests with genuine appreciation.
  • Speak with others using clear and professional language.
  • Develop and maintain positive working relationships with others.
  • Comply with quality assurance expectations and standards.
  • Reach, bend, twist, pull, and stoop; move, lift, or carry objects weighing less than or equal to 10 pounds; stand, sit, or walk for an extended period of time.

Benefits

This role offers a competitive hourly rate of $20.60, as well as a range of benefits, including health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits.

About Marriott International

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.