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Executive Director

2 months ago

Hopkins, Minnesota, United States European Wax Center Full time

Job Summary

We are seeking an exceptional Executive Director to lead our European Wax Center team. As a key member of our leadership team, you will be responsible for managing all aspects of our center, including team leadership, customer service, and sales.

Key Responsibilities

  • Lead by Example: Demonstrate uncompromising service standards and infuse the team with a passion for creating outstanding customer experiences.
  • Foster a Positive Work Environment: Create a positive and professional work environment that encourages ideas and innovative problem solving.
  • Recruit and Retain Talent: Recruit, train, and retain front desk associates and estheticians.
  • Coach and Develop Team Members: Coach performance through available metrics and encourage associate professional growth through achievement.
  • Drive Sales Growth: Set goals with leadership for individuals and teams focusing on sales growth and profitability.
  • Maximize Location Efficiency: Maximize location efficiency through scheduling, inventory management, and organizing outreach and marketing events.

Requirements

  • Leadership Experience: 2+ years of management experience in retail and/or salon environments.
  • Strong Communication Skills: Ability to communicate effectively and work collaboratively with team members.
  • Computer Skills: Proficiency in computer skills, including Microsoft Office and other relevant software.
  • Proven Sales Performance: Proven history of sales performance and ability to work in a fast-paced environment.
  • Reliable Transportation: Reliable transportation to and from work.