Customer Experience Specialist

6 days ago


Temecula, California, United States Hello Mazda of Temecula Full time
About the Role

Hello Mazda of Temecula is seeking a highly motivated and customer-focused Sales Representative to join our team. As a Sales Representative, you will be responsible for building relationships with customers, providing information on vehicles, pricing, and options, and assisting customers in selecting the right vehicle for their needs.

Key Responsibilities
  • Build relationships with customers from initial inquiry to sale
  • Provide expert knowledge on vehicles, pricing, and options
  • Set showroom and test drive appointments
  • Exhibit consultative selling skills to assist customers in selecting the right vehicle
  • Continuously develop product and sales acumen to become a vehicle authority
  • Perform high-quality, professional demonstrations of vehicles and financial products
  • Follow-up with buyers to ensure successful referral business and build customers for life
What We're Looking For
  • Phenomenal communication skills with customers and coworkers
  • Team player with an outgoing personality
  • Lifelong learner mindset with a drive to learn about new products, features, tools, and processes
  • Good presenter with the ability to share knowledge and information in an engaging manner
  • Sales acumen with a focus on customer satisfaction
  • Available to work flexible hours and Saturdays
  • Professional, well-groomed personal appearance
  • Clean driving record and valid driver's license
About Hello Mazda of Temecula

Hello Mazda of Temecula is a locally owned and operated dealership group that values transparency, honesty, and customer satisfaction. We offer a competitive compensation package, including a guaranteed base hourly pay, additional commission-based on vehicle sales, customer experience ratings, and finance sales. We also provide a comprehensive benefits package, including paid time off, holidays, and sick leave.

Equal Opportunity Employer

Hello Mazda of Temecula is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.



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